Thispersonshallberesponsibleforprovidingasuperiorservice experience to all guests of FBT. This person must meet and resolve the transactional needs of guests in a timely and efficient manner, remaining ever aware of the guest. This person shall be responsible for developing and maintaining client relationships and managing client needs while proactively recognizing opportunities and offering solutions, all while putting people first.
Qualifications: Thispersonshouldhaveahighschooldiplomaandaminimumof one year of related experience, or the equivalent. This person should demonstratestrong communication skills through excellent verbal and written correspondence, effective listening, and responsiveness. This person should be genuinely personable, empathetic to others, collaborative, and a solution driven problem solver.
Principal Responsibilities:
Provide a superior service experience that not only satisfies the wants and needs of the bank’s guests but provides them with a unique experience indicative of First Bank & Trust’s culture and commitment to the communities weserve.
Enthusiastically develop, maintain, and grow new and existing relationships that are profitable to the bank while minimizing risk. While not required, a general understanding and aptitude for sales aids in thisresponsibility.
Perform general teller functions including processing deposits, withdrawals, payments, and negotiable items. Maintain a balanced cash drawer each day. Remain risk-aware, recognizing and swiftly reporting any suspicious transactions. Assist in the daily servicing of branch hardware; including ATM and/orTCR(s).
Anticipate needs and advise clients on solutions that personally benefitthem.
Assist in the opening of new accounts and establishing new relationships.
Be an expert and educate clients in the bank’s suite of products, services and processes that meet both client and communityneeds.
Proactively seek direction from the Retail Banking Supervisor and/or Retail Branch Manager that assures daily work aligns with organizational goals. In addition, be persistent in building relationships and collaborating with colleagues both in and outside of the Retail business line to meet clientneeds.
Monitor and maintain both the deposit and credit portfolios for quality and potential risk. If necessary, follow through on collection efforts, using all legal means as required by Loan Policy and Guidelines.
Act in accordance with FBT policies and procedures as set forth in the employee handbook.
Adhere to compliance procedures andparticipate in required compliance training and all meetingsdeemedappropriate by supervisor.
Compensation Grade
Hourly Grade 3
First Bank & Trust is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran. Read our complete Equal Employment Opportunity Policy Statement Applicants who would like to request reasonable accommodation to the application or interview process should call Human Resources at 800.843.1552 or email hr@bankeasy.com
First Bank & Trust is one of South Dakota's largest family- and employee-owned banks, with 22 locations in 17 towns in South Dakota and Minnesota.
For more than a century, financial institutions led by generations of the Fishback family have proven that banking professionals can be conservative risk managers and entrepreneurs at the same time. The same entrepreneurial spirit that led Horace Fishback Sr. to open his first check-cashing station in Brookings, SD in 1880 drives us toward our vision: To grow a diversified independent financial corporation that excels in delivering community banking services and providing niche products nationwide.
We are proud to be a family- and employee-owned community bank. Our 700+ employees take pride in our Be the 1 Service Culture principles - and it shows! We offer all of the strength and capabilities you might expect from a big-bank, but still have the flexibility and responsiveness of an independent local bank.
Let us show you how we make banking EASY.
{Member FDIC; Equal Housing Lender}
