Emirates NBD

Retail Banking Officer - Personal Loans

Emirates NBD  •  United Arab Emirates (Onsite)  •  5 days ago
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Job Description

The DSF Personal Loan Unit is the sales channels under Retail banking, catering to the Personal loan sales requirements of existing Emirates NBD & new to bank customers in UAE. The unit’s core responsibility is to increase the market share of Personal loan Business and function in line with the Group’s overall business strategy.

This unit is responsible to bring new companies to the bank’s approved list of employers and capitalize on these relationships to increase acquisition of retail banking products.

The unit will also focus on cross selling of other retail banking products such as accounts, credit cards, Bancassurance, etc. to increase the profitability of the unit and the overall revenue for Retail Bank.

  • To increase sales acquisition of Personal loans in retail banking.
  • Unique contribution of job holder is to achieve given targets and provide new and existing customers high standards of customer service.
  • Provide professional and expert advice on products & services to customers and business leads to other units to ensure that business opportunities are realized.
  • To proactively contact customers in portfolio in order to capture higher share of wallet by cross-selling products and marketing new products and services.
  • Accountable for regular monitoring of client satisfaction and service quality levels by ensuring that client expectations are consistently met and exceeded.

Education:

  • 1-2 years’ experience in UAE is mandatory
  • Bachelor's degree

Experience:

  • Banking / Retail Sales
  • International / GCC and UAE
  • Selling & Marketing Skills

Knowledge & Skills:

  • Basic Knowledge of operating systems
  • Selling & Marketing Skills
  • Having good inter/intra-Personal Skills
  • Driving license is mandatory

Behavioral Competencies:

  • Excellent
  • Acceptable & Good Team Player
  • Self-Motivated / Hardworking / Focused & Enthusiastic
Emirates NBD

About Emirates NBD

About Emirates NBD

Emirates NBD (DFM: Emirates NBD) is a leading banking group in the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. As at 30th September 2023, total assets were AED 836 billion, (equivalent to approx. USD 228 billion). The Group has operations in the UAE, Egypt, India, Türkiye, the Kingdom of Saudi Arabia, Singapore, the United Kingdom, Austria, Germany, Russia and Bahrain and representative offices in China and Indonesia with a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.

Emirates NBD Group serves its customers (individuals, businesses, governments, and institutions) and helps them realise their financial objectives through a range of banking products and services including retail banking, corporate and institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. The Group is a key participant in the global digital banking industry with 97% of all financial transactions and requests conducted outside of its branches. The Group also operates Liv, the lifestyle digital bank by Emirates NBD, with close to half a million users, it continues to be the fastest-growing bank in the region.

Emirates NBD contributes to the construction of a sustainable future as an active participant and supporter of the UAE’s main development and sustainability initiatives, including financial wellness and the inclusion of people of determination. Emirates NBD is committed to supporting the UAE’s Year of Sustainability as Principal Banking Partner of COP28 and an early supporter to the Dubai Can sustainability initiative, a city-wide initiative aimed to reduce use of single-use plastic bottled water.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Dubai, AE
Year Founded
Unknown
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