Emirates NBD

Retail Banking Executive - Credit Card

Emirates NBD  •  Dubai, AE (Onsite)  •  4 hours ago
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Job Description

Organization Unit Purpose

The unit is responsible for acquiring new payroll business for the Retail Bank, managing relationships, and driving the growth of the retail portfolio. It serves as a key channel for onboarding new-to-bank customers and identifying opportunities to provide Shari’a-compliant product for Credit Cards solutions. Our goal is to enhance financial well-being, build lasting relationships, and drive customer satisfaction through exceptional service and personalized Islamic banking solutions.

Job Purpose

Sales Banking role drives the acquisition and growth of retail banking relationships by promoting Credit Card products. The role focuses on building strong partnerships, understanding employees’ financial needs, and delivering tailored Shari’a -compliant tailored banking solutions to enhance customer satisfaction and achieve sales targets for Emirates Islamic Bank

What You Will Be Doing

Relationship Management: Develop and maintain strong relationships with assigned corporate partners and individual clients to promote Shari’a-compliant products.

Business Development: Identify new corporate accounts and individual opportunities for onboarding customers seeking specialized financing solutions.

Targeted Cross-selling: Achieve Cross selling targets of non-assigned products and services to contribute to the revenues and market presence.

Compliance & Protection: Comply with all approved policies, procedures, and Islamic banking norms to protect the organizations and the customer’s interests throughout the loan and card application process.

Service Excellence & Targets: Remain accountable for achieving sales targets for Credit Cards while ensuring high standards of customer service and monitoring client satisfaction levels

Market Awareness: Stay updates on market trends, competitor offerings for financing products, and evolving customer needs within the UAE retail banking sector.

Expert Advisory: Provide professional and expert advice on Credit Cards product to customers ensuring all business leads are effectively realized.

What are we looking for:

  • Bachelor’s degree holder or its equivalent
  • At least 2 years’ UAE banking sales experience
  • Possesses in depth knowledge of the various dimensions of the market industry and good understanding of policies & their implications.
  • Has the ability to explore new markets and customers within the assigned territory to enhance sales volumes.
  • Has proven record in achieving Cross selling targets of non-assigned products and services to contribute to the revenues and market presence.
  • Experience in creating and building customer awareness about new products through mailers, personal visits to prospective business.
  • Excellent communication skills, result oriented, analytical thinking, capable of developing others, good public relations, perseverance.

Please note This is a talent pool position. We are inviting expressions of interest from qualified candidates for potential future opportunities. By joining our talent pool, you allow us to connect with you in advance and reach out when a suitable role becomes available.

Emirates NBD

About Emirates NBD

About Emirates NBD

Emirates NBD (DFM: Emirates NBD) is a leading banking group in the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. As at 30th September 2023, total assets were AED 836 billion, (equivalent to approx. USD 228 billion). The Group has operations in the UAE, Egypt, India, Türkiye, the Kingdom of Saudi Arabia, Singapore, the United Kingdom, Austria, Germany, Russia and Bahrain and representative offices in China and Indonesia with a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion.

Emirates NBD Group serves its customers (individuals, businesses, governments, and institutions) and helps them realise their financial objectives through a range of banking products and services including retail banking, corporate and institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. The Group is a key participant in the global digital banking industry with 97% of all financial transactions and requests conducted outside of its branches. The Group also operates Liv, the lifestyle digital bank by Emirates NBD, with close to half a million users, it continues to be the fastest-growing bank in the region.

Emirates NBD contributes to the construction of a sustainable future as an active participant and supporter of the UAE’s main development and sustainability initiatives, including financial wellness and the inclusion of people of determination. Emirates NBD is committed to supporting the UAE’s Year of Sustainability as Principal Banking Partner of COP28 and an early supporter to the Dubai Can sustainability initiative, a city-wide initiative aimed to reduce use of single-use plastic bottled water.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Dubai, AE
Year Founded
Unknown
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