
Behind every great store is a strong production team. As a Retail Production Associate, you’ll play a critical role in processing and preparing non-clothing donations for the sales floor - helping turn everyday items into valuable resources that fund our programs.
We’re committed to promoting from within and helping our employees grow. Starting in production can lead to:
Be part of launching something new while doing work that matters. Every item you process helps fund programs that change lives across our community.

Since 1920, Goodwill of Western New York has been serving our community with the philosophy of "not a charity, but a chance". This philosophy remains our guiding principle 100 years later.
When you make the choice to shop at Goodwill, the money you spend stays directly in our community and gives people an opportunity to make a fresh start. Fueled by generous donations from the community, the revenue generated from our retail operations funds the programs and services delivered by our Workforce Development division and makes our mission – changing lives through the power of work - a reality.