Job Description

The Jackie Robinson Training Complex (JRTC) serves as a year-round hub of Major League Baseball (MLB) amateur development initiatives and events designed to diversify and strengthen the talent pipelines of baseball and softball. After assuming operation of the facility in January 2019, MLB designated the complex as the permanent home to several of its signature youth-focused events and programs, such as the Nike RBI World Series and the Hank Aaron Invitational, which teach players how to succeed on the field, in the classroom, and in their communities. The historic facility, formerly known as Dodgertown, served as the Spring Training home of the Brooklyn and Los Angeles Dodgers for 60 years. Dodgertown opened in 1948 as the first racially integrated MLB Spring Training site in the South. On April 2, 2019, MLB renamed the facility the Jackie Robinson Training Complex in honor of its trailblazing namesake. The JRTC is a designated Florida Heritage Landmark and the only sports property on the U.S. Civil Rights Trail.

To learn more visit www.JackieRobinsonTrainingComplex.com

Purpose

The Retail Attendant for the Jackie Robinson Training Complex (JRTC) is responsible for selling JRTC merchandise at various events held at the complex.

Responsibilities

• Sell JRTC merchandise at JRTC tournaments, Spring Training games, MLB events, third-party tournaments and events, and additional special events as needed
• Set up merchandise table, point of sale equipment, display items, and bins of inventory when scheduled
• Meticulously record sales during shifts to keep track of inventory sold
• Take inventory of items at the beginning and end of each shift
• Balance daily financial transactions upon completion of shift
• Welcome guests and ensure customer satisfaction through superior customer service
• Answer questions about facility amenities, services, points of interest, and current/upcoming JRTC events
• Handle and resolve any potential issues with merchandise
• Report any accidents or injuries to management staff immediately
• Other duties as assigned by Marketing Coordinator

Qualifications and Skills

• Excellent verbal communication, customer service, and problem-solving skills
• Previous cash handling experience
• Ability to work independently with minimal supervision
• High level of attention to detail
• Self-motivated and highly organized
• Ability to communicate effectively with guests, coworkers and managers
• Physical stamina and mobility including ability to lift, reach, kneel and bend
• Ability to lift, push and pull at least 50 lbs. on a regular basis
• Ability to work irregular hours including nights, weekends, and holidays

Why MLB?

Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the major leagues, MLB takes the same approach as teams do with their players: empowering our “workforce athletes” to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America’s pastime to best serve its fans for decades to come.

California Residents: Please see our California Recruitment Privacy Policy for more details.

Colorado Residents: Colorado based applicants may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Applicants requiring a reasonable accommodation for any part of the application and hiring process, please email us at accommodations@mlb.com Requests received for non-disability related issues, such as following up on an application, will not receive a response.

Are you ready to Step Up to the Plate? Apply below!