Job Description

The Retail Associate assists customers in purchasing merchandise & promotes positive customer relations. Additionally, the retail associate is the primary point of contact for shoppers, responsible for guiding customers, processing transactions, and maintaining the store's appearance; acting as the face of the business, balancing customer service with essential daily operational duties.

• Promote the selling of merchandise and be able to up sell merchandise
• Develop an excellent understanding of the product assortment in all the retail stores in order to help facilitate the customer decision making process
• Be knowledgeable about the products sold in the stores and alert the Manager to customer product needs so he or she may alert the buyers
• Register and cash handling operations
• Be knowledgeable on register operations
• Handle all payment transactions for guest purchases
• Ensure that all the necessary supplies are in place for completion of the next shift (register tape, bags, tissue, bubble wrap, scotch tape, etc.)
• Comply with all cash management policies and procedures
• Report cash register malfunctions to the Supervisor on Duty
• Ensure money is not left unattended at any time.
• Receive, unpack, fold and put away the daily deliveries of merchandise
• Must be able to stock coolers and transport stock from storage locations
• Complete stock counts as requested
• List items needed for replenishment and ensure the information is relayed to the Supervisor on Duty
• Inform the Supervisor on Duty if there are overstock items, slow sellers, fast sellers and guest requests
• Ensure there is an even balance of sizing within the soft line assortment

• The ideal candidate will have some experience in the retail industry, a proven track record of delivering results, and excellent communication skills.
• Experience in a retail environment preferred.
• Working knowledge of either gift shop/boutique items.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

• Must be able to work flexible hours including evenings, weekends, and holidays as needed.
• Must be able to speak, read, write and understand English.
• Must be able to tolerate areas containing secondhand smoke.
• Ability to maintain regular, predictable attendance according to schedule.
• Fast paced environment, multiple tasks to be handled under time constraint.
• Ability to maintain regular, predictable attendance according to schedule.
• Fast paced environment, multiple tasks to be handled under time constraint.
• Must be able to recognize and respond to individuals with questions.
• Must be able to work independently.
• Must be able to lift and carry 10 pounds.
• Must be able to bend, crouch, kneel, twist and work at a desk/counter when performing functions of the job.

Wage: $15.00 per hour