Job Description

Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as an Retail Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!

WHAT OUR RETAIL ATTENDANTS DO:

The Retail Attendant provides fast and excellent customer service ensuring a fun, welcoming shopping experience for all guests. The Retail Attendant possesses a highly develop sense of customer service and interpersonal skills

including high integrity, respect for all individuals and solid communication skills. The Retail Attendant must be strong team players, have the ability to manage multiple tasks at tone time,

and be committed to providing friendly, gracious, and compassionate attitude to all customers.

A RETAIL ATTENDANTS DAY-TO-DAY:

• Immediately welcomes customers in a friendly manner, providing ultimate service and attention which consistently results in a “WOW” experience.
• Accurately conduct POS transactions while ensuring all procedures are followed – including credit and refund transactions.
• Ensure all PCI and park guidelines are being followed for all financial transactions.
• Promptly escalate any maintenance issues, safety hazards, or emergencies to management.
• Assist guests with merchandise selections, sizing, and questions
• Restock merchandise and maintain organized displays
• Report inventory discrepancies or damaged merchandise good to management
• Upsell promotions, souvenirs, and park related products
• Support seasonal events and themed product launches
• Assist other departments as needed
• All other duties assigned by leadership

WHAT IT TAKES:

• Must be at least 16 years of age to comply with California Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from your scheduled shift
• Ability to comply with all uniform policies
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues and concerns in a positive and professional manner
• Ability to follow direction, multi-task and work as part of a team as well as independently

Physical Requirements:

• Ability to stand, walk, and remain on feet for majority of the workday
• Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to carry, push, lift, and hold objects weighing 20 pounds or more

Working Conditions:

• This role will be based in one or more retail locations throughout the park, with exposure to both indoor and outdoor environments
• Frequent exposure to variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, and other weather conditions
• Subject to constant repetitive motion, high noise levels, and heavily populated environments

Job Type: Part-time

Shift:

• Evening shift
• Night shift

Weekly day range:

• Weekend availability

Work Location: One location

Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits