Job Description
Retail Associates | $22-$24/hr.
Department: Retail
Employment Type: Permanent
Location: Toronto
Reporting To: Paolo Mariano
Compensation: $22.00 - $24.00 / hour
Hi there, we’re Article. 👋 Since 2013, we’ve been making it easy to create beautiful spaces with our online direct-to-consumer modern furniture. Now, we’re moving from clicks to bricks and opening physical retail stores across the US and Canada, expanding our reach from digital-first to a true omni-channel experience.
This is where you come in. As a Home Expert, you will play a pivotal role in shaping the success of our brand-new location. You will be the real-life face of Article, bringing our designs to life and making every in-store interaction a delightful one.
This is our second store in Canada, and we're excited to be based in the heart of Toronto's fashion district and become part of the local community.
Address: 90 Bathurst St., Toronto
Size: 9,600 sq. ft
Opening Date (target): September 14th 2026
Store Hours: The store is open 7 days per week, 10 am - 8 pm.
Video Interviews: July 27th- 31st (on camera)
Final Interviews: August 4th & 5th (In person)
Start date: August 24th - September 12th (3 weeks of full-time training)
Full-Time Employees
Hours & availability: 40 hours a week, 5 shifts a week
Part-Time Employees
Hours & availability: Minimum of 24 hours a week
What You’ll Do:
As a Home Expert, you have a passion for helping customers create beautiful spaces in their homes. You are up to date on the latest trends and seek out ways to inspire and delight our customers. You have a proven ability to drive sales and deliver on KPI’s.
- Welcome customers into the showroom and help them feel at home
- Guide customers through our furniture selection and support online ordering
- Stay informed about our products, tools, and policies to support customer confidence
- Keep the showroom looking beautiful and organized throughout the day
- Use internal systems to manage orders, support returns, and navigate logistics
- Collaborate with teammates and contribute to a respectful, team-first environment
- Participate in regular coaching and feedback with your Store Manager
- Flex to support peak periods on weekends and key retail dates
Who You Are:
- Legally able to work in Canada (up to 40 hours year-round; no student visas)
- Completion of a criminal background check
- Reliable transportation to 90 Bathurst St., Toronto
- Ability to frequently move throughout the showroom environment
- Must be able to lift up to 30 pounds at times
- Minimum 18 years of age
- You bring retail experience, ideally in a considered-purchase environment, where customers take time to compare and decide
- You’re passionate about helping people and love solving problems
- You build strong, genuine relationships that create long-term Article customers
- You’re resilient, adaptable, and enjoy being part of a collaborative, fast-paced environment
#INDARTICLERE
#INDARTICLE
Perks & Benefits
Every Employee:
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Hourly Wage: $22-24/hour.
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Annual Cash Bonus: We believe in Winning Together. When Article hits its annual financial goals, eligibleemployees will receive a cash bonus
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Retirement: 4% RRSP matched contributions through Wealthsimple
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Paid Vacation: Up to 120 hours (3 weeks) of paid vacation (accrued) & 1 extra day off (Inclusion and Diversity Day)
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Product Discount: 45% discount on our entire product range (15% for friends and family)
Full-Time Employees -40 Hours a week:
- Excellent extended health, dental and vision benefits
- $1000 health/lifestyle spending account* for your total physical and mental well-being
- TELUS Health App
- Mental Health Assistance/Counseling
- Virtual medical appointments
- 6 well-being (sick) days
