Job Description

Retail Associate, Tampa, FL / Retail Operations

• Location: Tampa, FL
• Working hours: Full-time and Part-time opportunities available
• Work model: On-site retail environment
• Contract type / duration: Regular employment

Are you passionate about delivering exceptional customer experiences? Do you enjoy engaging with people and creating a welcoming retail environment? Then you might be the person we are looking for.

As our new Retail Associate, you will be part of the retail team and play an important role in delivering outstanding customer service, supporting store operations, and maintaining an engaging shopping experience. You will work closely with colleagues and customers to drive sales, present merchandise effectively, and support daily store activities. This is a great opportunity to gain exposure to all aspects of retail operations while growing your skills in a dynamic environment.

Must be 21 years of age to apply.

What your day will look like

• Delivering an exceptional customer experience through friendly, knowledgeable, and professional service.
• Building positive relationships with customers through active engagement and product discussions.
• Supporting sales activities and achieving store performance goals.
• Maintaining merchandise presentation standards and replenishing inventory as needed.
• Assisting with in-store events and promotions.
• Operating the Point-of-Sale (POS) system accurately and efficiently.
• Supporting day-to-day operational activities to ensure a clean, organized, and welcoming store environment.
• Following company policies, procedures, and safety standards.

What you'll bring

• Strong interpersonal and communication skills with the ability to engage and connect with customers.
• Ability to work independently while maintaining attention to detail.
• Strong problem-solving and organizational skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as required.
• Ability to climb step ladders and restock merchandise shelving.
• Ability to work in a cigar-friendly, smoking environment.
• Ability to operate or learn retail Point-of-Sale systems.

Preferred Qualifications

• Previous retail sales or customer service experience preferred but not required.
• Demonstrated interest in sales, merchandising, or customer engagement.

Working at STG & What to expect

At Scandinavian Tobacco Group (STG), we are so much more than what meets the eye. We combine the strength of global brands with the entrepreneurial mindset that allows people to make a real impact. Here you'll have the opportunity to grow your career, collaborate across borders, and help shape what's next. At STG you'll find more than a role. You'll find opportunities to grow, collaborate across borders, and make a meaningful impact.

What's in an offer

As a colleague at Scandinavian Tobacco Group, you will receive a comprehensive compensation package and generous benefits package:

• Comprehensive Health Care, Vision & Dental Plan
• Flexible Spending Account
• Disability Plans
• Basic & Supplemental Life Insurance
• Additional Supplemental Benefits
• Paid Vacation, Paid Time Off (PTO) days, and Holidays
• 401(k) Retirement Savings Plan including a generous Company match

Ready to be part of something bigger?

Apply now and discover much more.

Scandinavian Tobacco Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov.