Job Description

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours:

40

Work Shift:

Days (United States of America)

Retail Associate – St. Rita's Medical Center

Tuesday – Saturday

Required to work at both Gift and Thrift Shop.

Daytime hours, but may vary slightly depending on need.

Primary Function/General Purpose of Position
The Retail Associate provides exceptional service to customers and staff while supporting the daily operations of the retail shop. This role is responsible for assisting customers, operating the point-of-sale system, maintaining merchandise displays, and ensuring a welcoming, organized retail environment.

Essential Job Functions

• Greet and assist customers in a friendly, compassionate, and professional manner.

• Process sales transactions accurately using the point-of-sale system.

• Handle cash, credit card, and electronic payments in accordance with organizational procedures.

• Restock shelves and maintain visually appealing merchandise displays.

• Monitor inventory levels.

• Assist customers with product selection and special requests as needed.

• Maintain cleanliness and organization of the shop.

• Ensure compliance with organizational policies, including privacy and safety standards.

• Support special promotions, seasonal displays, and events.

• Address customer inquiries or concerns promptly and escalate issues when necessary.

• May assist with training and support for volunteers based on specific location needs.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification
N/A

Education
N/A

Work Experience
Previous retail experience and cashiering experience (preferred)

Training
N/A

Mercy Health is an equal opportunity employer.

As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

Volunteers - St. Rita's

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com