Job Description

At Cannabis & Glass, we are passionate about making a positive impact in the lives of our customers through exceptional service and accessible cannabis products. Our company embraces a culture that fosters growth and collaboration with a focus on delivering an outstanding customer experience.
As the largest recreational dispensary chain in Eastern Washington and Oregon, Cannabis & Glass takes pride in offering the region's best cannabis prices and widest selection. With four dispensaries located in North Spokane, Spokane Valley, Liberty Lake, and Ontario, Oregon, we strive to be the top choice for cannabis consumers.
Joining our team means being part of a thriving organization that consistently ranks among the top 10% highest grossing retailers in the state of Washington. Whether you are seeking a position at our retail stores or aiming for a senior corporate role, Cannabis & Glass provides diverse opportunities for professional growth and development.
We’re looking for professionals who take pride in their work, move with purpose, and thrive in fast-changing environments. The kind of people who hold themselves to high standards, think creatively, and find satisfaction in solving hard problems.
When you join our team, you’ll work alongside some of the most experienced leaders in the industry — professionals who share their knowledge freely and lead by example. You’ll be challenged, supported, and trusted to take ownership of meaningful work that shapes the future of one of the fastest-growing industries in America.

About the Role

At Cannabis & Glass, our Retail Associates are the face of the brand. You'll guide customers through product selection, deliver expert cannabis education, and create an exceptional in-store experience every shift. If you love talking about cannabis and thrive in a fast-paced, customer-facing environment — this is the role for you.

We offer one of the best compensation packages in the industry: competitive hourly pay, tips that can exceed $80 per shift for top performers, and the largest employee cannabis discount you'll find anywhere.

What You'll Do

Customer Service & Sales

• Greet every customer warmly and professionally; build rapport and promote return visits
• Provide expert guidance on product selection based on individual needs, preferences, and Oregon regulations
• Educate customers on strain types, cannabinoid profiles, consumption methods, dosage, and product effects
• Promote loyalty programs, daily deals, and new product launches
• Verify valid ID and confirm all eligibility requirements before every transaction

Point of Sale & Compliance

• Accurately process transactions through POS and seed-to-sale tracking systems
• Handle all financial transactions with integrity and accuracy
• Follow all transaction limits, discounts, and promotional pricing protocols
• Adhere to all Oregon cannabis laws and internal SOPs including ID verification, purchase limits, packaging, and labeling
• Report discrepancies, compliance concerns, or suspicious activity to store leadership

Inventory & Store Presentation

• Assist with restocking, product rotation, and backstock organization
• Maintain merchandising standards — displays should be neat, full, and visually appealing at all times
• Verify accurate labeling and pricing on all retail products
• Support cycle counts and inventory audits as needed
• Keep the sales floor, waiting area, restrooms, and break room clean and organized
• Sanitize high-touch areas and workstations regularly
• Follow all store opening, closing, and cash-handling procedures

What We're Looking For

• Minimum 21 years of age
• High school diploma or equivalent required
• 1+ year of customer service, hospitality, or retail experience; cannabis experience not required
• Strong interpersonal and active listening skills
• Basic math and computer skills; POS experience a plus
• Ability to work flexible hours including evenings, weekends, and holidays
• Ability to stand, walk, bend, climb, and lift up to 50 lbs regularly (up to 200 lbs with assistance), with or without reasonable accommodation
• Must meet all Oregon state requirements for employment in a licensed cannabis facility

Compensation & Benefits

• Starting at $15.00/hr plus tips — top performers earn $80 or more in tips per shift
• 50% employee discount on smokable cannabis products
• Exclusive discounts from top national retailers
• Medical, dental, and vision insurance — both high-deductible and low-deductible plan options available
• 401(k)
• Employee Assistance Program (EAP)
• Paid Sick Leave (PSL)
• Holiday pay for shifts worked on: New Year's Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas

Why Cannabis & Glass

We're one of the most established names in cannabis retail, and we're still growing. You'll work in a fun, collaborative environment alongside people who genuinely love what they do — with real earning potential, great benefits, and room to build a career in an industry that's only getting bigger. Apply today.

At Cannabis & Glass, we believe great teams are built on trust, initiative, and follow-through. We invest deeply in our people — providing mentorship, on-the-job training, and opportunities for advancement across multiple sectors of the cannabis industry.

Here, you’ll be part of a high-performing culture that values precision, reliability, and continuous improvement. Every project is a chance to grow your skills, strengthen your leadership, and contribute to something that matters.

If you’re driven, resourceful, and ready to make an impact, we want you on our team. Apply today and take the next step in your career with Cannabis & Glass!