Job Description

The Retail Associate is responsible for delivering an exceptional shopping experience within our boutique style gift shop at The Sagamore Resort. This role includes warmly welcoming guests, assisting with product selections, maintaining store presentation, and processing purchases. Our boutique features a curated selection of premium brands such as Lilly Pulitzer, YETI, Lululemon, Under Armor, Jack & Sage, along with unique local vendors and exclusive Sagamore merchandise.

Hourly Rate: $17.00

Benefits (Full-Time Associates):

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Free Associate Parking
• Free Meals while on the job
• 25% Discount in Resort Outlets
• Hotel Discounts with OPAL
• Friends and Family Discount

All Associates (Part-Time & Full-Time):

• 25% Discount in the Boutique
• Free Associate Parking
• Free Meals while on the job
• 25% Discount in Resort Outlets
• Hotel Discounts with OPAL
• Friends and Family Discount

Responsibilities:

• Arrive on time for scheduled shifts and maintain consistent attendance
• Open and close the boutique according to standard procedures
• Greet all guests warmly and provide personalized assistance
• Deliver knowledgeable recommendations on merchandise and brands
• Accurately process transactions including cash and credit payments
• Maintain visually appealing displays and organized merchandise
• Restock inventory and notify management of low stock levels
• Maintain a clean, safe, and welcoming store environment
• Handle guest questions or concerns professionally and efficiently
• Support team members and contribute to a positive work environment
• Assist with additional retail or resort operations as needed

Weekend availability is required, as this is our busiest time.

Qualifications:

• Strong attention to detail and ability to multitask
• Comfortable working in a fast paced retail environment
• Friendly, outgoing personality with excellent customer service skills
• Basic math and cash handling experience
• Strong communication and interpersonal skills
• Ability to work both independently and as part of a team

Summary:

Working at The Sagamore Resort offers more than just a job; it’s an opportunity to be part of a premier hospitality destination where you create memorable guest experiences every day. Our boutique plays a key role in that experience, blending high end retail with a personalized, welcoming atmosphere. Associates have the opportunity to grow within the resort, develop retail and customer service skills, and build a career in a dynamic and supportive environment.