DUSA - Dundee University Students'​ Association

Retail Assistant Term Time

DUSA - Dundee University Students'​ Association  •  £5.91/hr  •  Dundee, GB (Onsite)  •  22 hours ago
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Job Description

Job Description – Retail Assistant

About our Retail Team

The Retail Services department operates two retail stores and a Café on and off campus with the aim to provide the students with the finest quality, best value products and services, served in a stimulating and well-maintained environment.

The role of Retail Assistant is based in The Premier, providing a friendly and efficient service to customers and day-to-day support to the store team, working under the direction of the Retail Duty Manager.

The Role

  • To provide a friendly, efficient and helpful service to all customers, both at the till and throughout the store.
  • To operate the EPOS/till system accurately, including cash, card and contactless transactions.
  • To replenish stock and ensure shelves, displays and price labels are well maintained and consistently presented.
  • To assist with the receipt, checking and storage of deliveries.
  • To carry out regular stock rotation and date checks, reporting any short-dated or damaged stock to the Duty Manager.
  • To maintain high standards of cleanliness, tidiness and health & safety throughout the store.
  • To assist with stocktakes and stock counts as required.
  • To follow all cash handling, security and loss-prevention procedures.
  • To assist with merchandising and promotional displays in line with Retail Services guidelines.
  • To respond to routine customer queries and escalate more complex issues to the Duty Manager.
  • To assist staff from other shops and departments as required and any other duties that may reasonably be expected by the Retail Duty Manager or Retail Services Manager.

The Person

  • Good communication skills
  • Reliable and punctual
  • Strong team player
  • Professional, polite and helpful
  • Responsible attitude
  • Efficient and productive
  • Flexibility to working hours
  • Friendly and approachable personality

Qualifications/Knowledge/Experience

Essential:

  • Right to work in the UK
  • Basic numeracy and literacy skills

Desirable:

  • Previous experience in a retail or customer service environment
  • Food hygiene certificate (training provided if not already held)

Hours of Work

  • Term Time contract for 31 weeks per year, working 30 hours per week.
  • Any 5 days from 7 including evenings and weekends

Hours to be worked within The Premier as required by the needs of the business.

Pay

This is a Grade 1 role and is remunerated at £11,820 per annum, paid monthly around the last Friday of each month. No additional payments or allowances and no contractual entitlement to overtime.

Holiday Entitlement

You will receive an annual leave entitlement of 5.6 weeks per annum. Annual leave entitlement forms part of the total annualised hours for the post.

Holiday pay is calculated in line with current legislation and legal guidance.

DUSA - Dundee University Students'​ Association

About DUSA - Dundee University Students'​ Association

Dundee University Students’ Association (DUSA) is the most successful student organisation in the country and has come top of various student league tables for the past decade. Whether that’s being voted “best students’ union in Scotland” in the Times Higher Education survey, recognised as having “the best student nightlife in the whole of the UK” by Which? University or being identified as the cheapest place to study in Scotland by RBS Student Living Index – you can rest assured that you have chosen the right place to study.

As a student studying at the University of Dundee you automatically become a member of DUSA. The Union is led by 8 annually elected executive officers who are responsible for the social, educational, recreational and welfare interests of all students studying at the University of Dundee.

To put it simply, we’re here to add the fun bits to university life – the ones that you won’t find in books - and make sure you are staying safe, healthy, and happy while having a great time!

The Union is situated at the heart of the campus, both literally and metaphorically. Unlike city centre bars and nightclubs, we’re a registered charity meaning that all the money you spend at The Union is reinvested in the wide range of pastoral services we provide for you.

The eight student executive members can be found every weekday between 11am-3pm at The Hive on level 4 of DUSA the Union. Working closely with the University to ensure you have the best possible experience, they are also responsible for the overall management and admin of DUSA, liaising with the University at every level, running campaigns, creating opportunities for you to become more involved with the academic community and much more.

DUSA is YOUR Union and we exist to ensure that you have the best years of your life here!

Industry
Education & Training
Company Size
51-200 employees
Headquarters
Dundee, GB
Year Founded
1905
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