Location: Mt Ommaney, QLD
Employment Term: Full Time Monday - Friday
As the first point of contact for audiology customers, you’ll handle enquiries in person and over the phone, guide customers through pre-screening tests, troubleshoot hearing aid issues, and support the Audiology Business Owner with the day-to-day running of the clinic. You’ll also lead training for retail team members to ensure they understand audiology services and can provide consistent, high-quality support.
You will also have the opportunity to progress from a Retail Assistant into a Retail Clinic Manager through our comprehensive training program.
Working at our Mount Ommaney store, you’ll support day-to-day clinic operations, deliver exceptional customer service, coordinate appointments, and help maintain high standards across hearing screenings and bookings.
This Full Time role offers a regular roster of Monday - Friday with no weekend work, providing stability and consistency in your daily schedule. Working with an experienced and supportive store partner, you'll be guided on providing exceptional customer service to our Audiology customers.
To be successful in this role, you will possess the following:
Specsavers Audiology is transforming the hearing care industry by making hearing aids more affordable and introducing transparent pricing, removing barriers that have traditionally prevented many people from accessing the help they need. As part of the team, you’ll be supporting community members improve their hearing health in a welcoming, retail-based environment.
Why Specsavers?
We’re proud to be the #1 Best Place to Work in Australia, as recognised by Great Place to Work® 2026! We're passionate about creating an environment where our people can thrive. It's an accolade earned through the voices of our team members and reflects the supportive, inclusive, and purpose-led culture we've built together.
Apply now!
If you’re excited about the opportunity to join our team and expand your career in the audiology sector, we encourage you to apply now via the link below!
If you have any questions about the role, please email anz.audiologyrecruitment@specsavers.com. Due to the high volume of applicants, only successful applicants will be contacted. We thank you for your time and interest.
Specsavers began 40 years ago with the vision of two optometrists, Doug and Mary Perkins, who set out to provide best-value eyecare to everybody.
Their passion for optometry has led Specsavers to become the largest privately-owned optical group in the world, delivering high-quality, affordable optical and hearing care in 12 countries. And it continues to shape the lives and experience of around 41,000 colleagues who are developing their careers with us across the globe.
