Do you enjoy helping customers and being part of a busy retail team?
We are looking for a friendly, motivated individual to join our Retail Team at Dean’s York Garden Centre If you’re passionate about providing excellent customer service and enjoy working in a fast-paced environment, we’d love to hear from you!
As a Retail Assistant, you’ll help us achieve our ambition of being Yorkshire’s premier garden centre and family destination. You’ll play an important role in ensuring every customer has a GREAT experience during their visit.
This role will mainly involve working on the tills and supporting our customer service areas, while also assisting other departments across the garden centre when needed.
Working Pattern: Monday to Friday, 11:00am – 3:30pm
If you think you are the right person for this position, then apply now. We’d love to hear from you!
As a Retail Assistant, your responsibilities are:
• Providing GREAT customer service to all visitors
• Operating tills and processing customer transactions accurately
• Assisting customers with enquiries and purchases
• Supporting other departments across the garden centre when required
• Helping to keep retail areas clean, tidy, and well stocked
• Answering customer queries in person and over the phone
• Assisting during busy periods to ensure a smooth customer experience
• Processing cash and debit/credit card transactions
• Supporting the wider team with day-to-day operations
• Helping customers find products and offering guidance where needed
And most importantly…Smiling and being Happy!
The ideal Retail Assistant is someone who:
• Friendly and approachable personality
• Excellent customer service and interpersonal skills
• Retail or customer service experience preferred
• Willing to support different departments and team members
• Ability to work at pace in a busy retail environment
• Good communication skills
• Reliable, flexible, and hardworking
• Eye for detail
• Good computer and till skills
• Positive attitude and team player mentality
🌿 A GREAT Place to Work
Friendly, fun, and down-to-earth – we cultivate a positive team spirit every day.
⏰ Work-Life Balance
All roles operate within daytime hours - so your evenings stay yours.
🛍️ Up to 33% Staff Discount
Treat yourself to garden and home favourites (*varies by department/concession).
🚗 Free On-Site Parking
Arrive stress-free with plenty of parking.
🏆 GREAT Values & Recognition
We live our values and celebrate yours with monthly awards and shout-outs.
🎉 Monthly Team Engagement Events
From information sharing to free food – we love bringing the team together.
🌴 Enhanced Holiday Allowance
More time off that grows with your length of service.
🌱 Grow Your Career
We support your development with company-sponsored training.
💚 Well-being Support to Help You Thrive
Employee Assistance Programme including 24/7 GP access, funeral concierge, and mental health support – we’re here when you need us.
💷 Pension Contributions
Helping you plant the seeds for a secure future.
🪴 Supporting Causes That Matter to Our Team
Through our Kindness Pot, we donate to charities and local causes close to our team’s hearts – planting seeds of kindness in the community.
Set in 17 acres of beautiful Yorkshire countryside, Tong Garden Centre welcomes you to enjoy shopping for your garden and home here in the heart of Yorkshire!
As one of the biggest independently-owned garden centres in Yorkshire, you can enjoy spending time with us, browsing the extensive outdoor plant department, an enviable range of gift and home accessories as well as garden furniture, all you need to keep your garden looking great all year round and leading brands including Mountain Warehouse and Bonmarché.
And a trip to Tong would not be complete without calling into either our relaxed new look Restaurant for a perfectly hand-crafted coffee, delicious cooked breakfast, daily special or tasty treat.
Families are always welcome to visit Grass Hoppers to have fun in our outdoor adventure playground.
