Job Description

If you need assistance with the application process, please contact the Office of Human Resources at hr@cord.edu or 218-299-3339, or visit the Human Resources Home Page.

Position Details

Position Title: Retail and Catering Supervisor Department: Dining Services Location: Moorhead Employment Type: Staff, Hourly Non-Exempt FTE: 1.0 Benefit Eligible: Yes General Employment Period: Year round General Work Schedule (days of week): Schedule is event-driven and varies weekly. General Shift Hours: Varies to include early morning and late evening shifts, based on events. Position Opening Date: 11/9/2026 Screening Begins: 11/12/2026 Position Closing Date: Open Until Filled? Yes

Why Concordia?

At Concordia College, your work contributes to something bigger. Every role plays a part in supporting our students, strengthening our campus community, and advancing our mission. Here, you'll join a collaborative community where your contributions are valued, and your work can make a meaningful difference.

About the Role

As a Retail and Catering Supervisor at Concordia College, you'll help deliver exceptional dining and catering experiences for our campus community. In this hands-on leadership role, you'll oversee daily retail operations and catered events, coordinate event setup and service, and provide guidance and training to student and staff employees. You'll work closely with the Dining Services team to maintain high standards of customer service, food safety, and operational efficiency while helping create welcoming experiences for our guests.

What You'll Do

• Support the mission and vision of Concordia College and demonstrate the competencies as defined for this position.
• Supervise operations of catered events. Set up, serve and clean up catered events. Ensure functions are well organized and a high level of customer service is reached.
• Supervise Retail operations.
• Ensure safe and clean service and dining areas adhering to standards of sanitation and safety as established by local, state, and federal health officials. Organize and maintain storage rooms, coolers, and freezers in neat and clean conditions; rotate product for freshness. 5%
• Train and supervise the work of student and staff employees.
• Order food, equipment, and supplies as assigned. Maintain adequate supply and equipment inventories (paper, linen, uniforms, alcoholic beverages, etc.). Assist with periodic inventory tasks.
• Complete staffing requests and provide supervision to student employees. Assist with performance appraisals for student employees. 5%
• Other duties as assigned. Attend scheduled meetings. Complete reporting paperwork as needed.

You'll Thrive Here if You:

• Love making things happen. You enjoy coordinating events, juggling priorities, and making sure the details come together for a great client experience.
• Are a natural leader and team player. You can confidently guide student employees, provide direction, and create a positive work environment.
• Thrive on variety and hospitality. You enjoy a mix of retail and catering responsibilities, take pride in excellent service, and are flexible when schedules and events needs change.

Qualifications

What We're Looking For

We’re looking for an organized, client-focused leader who enjoys creating great experiences through retail food service and catering. You bring strong communication and supervisory skills, a hands-on approach, and the ability to coordinate events, supervise employees, and keep operations running smoothly in a fast-paced hospitality environment.

Required Education & Experience

• Relevant experience in hospitality, retail food service, customer service, or related field;
• Current ServSafe certification or comparable food safety certification, or ability to obtain ServSafe certification within the first three months of employment;
• Valid driver’s license and insurable driving record.

Preferred Education & Experience

• Experience providing work direction, training, or supervision to others.

Required Skills and Abilities

Candidates must be able to demonstrate the following:

• Sound verbal and written communication skills;
• Skilled in giving clear direction to staff and student employees and coordinate effectively with others;
• Exceptional customer service skills;
• Ability to use computers and common workplace software, including Microsoft Office and Teams;
• Cash handling ability, including use of point-of-sale systems;
• Ability to work effectively and respectfully with individuals from diverse backgrounds and experiences;
• Strong organizational skills and ability to manage multiple priorities;
• Ability to engage customers with an attitude of willingness and dedication to serve.

Benefits and Salary

Concordia College offers a comprehensive benefits package, including:

• Health Insurance
• Health Savings Account
• Flexible Spending Account
• Vision Insurance
• Dental Insurance
• Preventative Chiropractic Program
• Retirement Plan
• Long-Term Disability Insurance (full-time only)
• Life Insurance (full-time only)
• Generous Paid Time Off (PTO)
• 13 Paid holidays including the time off between Christmas and New Year's
• MN Paid Family and Medical Leave
• Up to 100% tuition with discounts and scholarships for yourself and dependents at Concordia College and Concordia Language Villages
• Up to 50% tuition discount for dependents with Oak Grove Lutheran Schools
• Up to 100% tuition discounts for dependents with participating partners: CIC-TEP, ELCA schools, and Tuition Exchange Inc.
• Extras: access to athletic facilities, library, fitness classes, athletic events, theatre events, purchase dining on campus, free MATbus rides

Salary: 18.99 - 22.79 USD Hourly Wage

The final salary will be determined based on factors such as education, experience, skills, certifications, and alignment with the position's requirements. Other considerations may include internal equity and market conditions.

What to Submit with Your Application

• Required Documents:
• None
• Optional Documents:
• Resume
• Cover Letter
• List of References
• Licensure
• Certification
• Training
• Other

Additional Application Details

Special Instructions to Applicants:

Applicants will be asked to provide contact information for at least two professional references before an offer of employment is made. References are not required at the time of application.

Employment Contingencies:

Successful completion of a criminal background check

Nondiscrimination Statement

Concordia College does not discriminate against any employee or applicant for employment on the basis of race, color, creed, sex, religion, national origin, age, veteran status, disability, genetic information, sexual orientation, gender identity, marital status, familial status, public assistance status, membership or activity in a local human rights commission, or any other legally protected status. The College is committed to providing equal opportunity in employment and fostering an inclusive and respectful environment for all. Reasonable accommodations are available to qualified individuals with disabilities throughout the recruitment process.

Inquiries regarding this policy may be directed to the Office of Human Resources, Concordia College, 901 8th Street South, Moorhead, MN 56562, 218-299-3339.