Job Description

Worldwide, the Volkswagen Group has a long tradition of dramatic innovations. The Volkswagen Group with its headquarters in Wolfsburg, Germany is one of the world’s leading automobile manufacturers and the largest carmaker in Europe. The Group comprises twelve brands from seven European countries: Volkswagen Passenger Cars, Audi, SEAT, ŠKODA, Bentley, Bugatti, Lamborghini, Porsche, Ducati, Volkswagen Commercial Vehicles, Scania and MAN.

Brief Role Description

This position is a career level 19P and is located in Reston, VA with a role classification of Hybrid.

The Retail Analytics & Operations Specialist serves as the core operational and analytics role within the Retail Strategy & Performance team, overseeing the intersection of data integrity, operational governance, and process innovation. This role manages the full lifecycle of retail insights - from data onboarding and maintenance to delivering strategic business intelligence through standardized dashboards and internal consulting. This role will also leverage advanced data analytics techniques, where appropriate, to enhance retail performance insights and support strategic decision‑making.

Possible Tasks within this Role

Data Management & Retail Insights – 65% of time

• Lead data management and maintenance
• Oversee the lifecycle and validation of retail network data to ensure accuracy and availability for decision ready reporting
• Responsibility for accurate dealer financial statement data in both vendor and internal systems
• Management of dealer financial statement data validation and validation process improvements
• Development of retail performance dashboards
• Translate data into clear, actionable recommendations for internal stakeholders
• Management of Department KPIs

AI & Process Automation Workflows – 25% of time

• Design and implement AI-enabled workflows by integrating existing tools, data sources, and automation platforms
• Identify and implement automation for existing and new workflows and processes

Department Administration & Special Projects – 10% of time

• Provide operational and governance support to ensure departmental compliance, financial control, and execution efficiency
• Department Budget administration; facilitate and manage budget reconciliations for department
• Quality Administration (QMS) and internal audit management
• Responsibility for department purchasing administration
• Support Department Director and other department managers with ad-hoc project support

Qualification requirements

5+ Years

Education

Required

Bachelor’s Degree in a Business Field or Industrial Engineering, Management Engineering, Finance, Computer Science, or Data Science

Desired

MBA or Master Degree in relevant field

Skills

• Data Analysis and Storytelling: Ability to transform large disparate data sets into actionable strategic insights, and communicate insights effectively
• Automotive: General understanding of dealership operation business model and financials
• Process orientation: ability to create and streamline processes to allow for better efficiency and dynamic flow of information
• Influence Management: Ability to collaborate with cross-functional teams and influence without direct authority
• Detail oriented: exceptional focus and attention to detail and process orientation
• Financial Acumen: Understanding of financial statements and P&L structures
• Vendor Management: Ability to manage third-party service providers and ensure SOW adherence and AoA requirements

Specialized Skills

Required

• MS Office: Copilot, Excel, Word, PowerPoint
• Intermediate to Advanced: Tableau, Power BI, Excel (Macro/VBA), SQL, Alteryx, KNIME

Desired

• Experience in retail franchising and/or retail network operations
• Experience with AI-driven workflows and agents
• Experience with GIS Software (ArcGIS or QGIS)

Work Flexibility

Travel will be limited – less than 10% of time (approximate 40-hour work week, Monday-Friday)

Volkswagen Group of America is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws.

This role description is a guideline and does not create contractual rights between the Company and any of its applicants. The Company does not enter into any type of employment contract, implied or written, with its applicants regarding job security.

This Organization participates in E-Verify. We maintain a drug free workplace and perform pre-employment substance abuse testing.