Job Description

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company in the world?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

Overall Role Purpose

• The Restricted Commodities Compliance Lead is responsible for leading and strengthening Dangerous Goods (DG) and Restricted Commodities compliance across assigned provinces. The role provides strategic oversight, regulatory governance, operational support, and continuous improvement to ensure full compliance with aviation regulations, Dangerous Goods requirements, and DHL standards.
• As the provincial compliance authority, the successful candidate will drive a strong safety culture, support operational excellence, lead training and competency programs, manage regulatory relationships, and ensure effective risk management across gateways, service centers, and customer operations.

Your Tasks:

· Serve as the Subject Matter Expert (SME) for Dangerous Goods and Restricted Commodities, providing guidance on the safe transportation of regulated and restricted shipments.

· Advise and support managers, operations teams, DG Coordinators, and internal and external stakeholders on regulatory requirements, including ICAO Technical Instructions, IATA Dangerous Goods Regulations, GACAR Part 109, DHL policies, and certification standards.

· Ensure compliance with ICAO Technical Instructions, IATA Dangerous Goods Regulations, GACAR Part 109, and DHL Global Standard Operating Procedures.

· Plan, deliver, and maintain Dangerous Goods training programs, conduct competency assessments, manage certification records, and support capability development for certified employees within the assigned province.

· Act as the primary Dangerous Goods compliance contact for operational, customer, and regulatory matters.

· Lead audit, assurance, and incident management activities, including Restricted Commodities Incident Reports (RCIR), Dangerous Goods Occurrence Reports (DGOR), and other regulatory reporting requirements.

· Conduct Dangerous Goods self-assessments, lead internal audits, coordinate regulatory inspections, and drive corrective and preventive action plans.

· Perform customer compliance assessments and provide recommendations regarding Dangerous Goods account approvals.

· Monitor compliance performance, identify emerging risks and trends, and implement continuous improvement initiatives to strengthen safety and regulatory compliance.

· Build and maintain effective working relationships with regulatory authorities, customers, and internal stakeholders.

· Ensure ongoing audit readiness and adherence to all applicable safety, security, and compliance requirements.

· Perform any additional duties and responsibilities assigned by the direct manager.

Your Profile:

• Bachelor's degree or equivalent qualification
• Valid IATA Competency-Based Training certification (Function 7.3).
• Certified IATA Dangerous Goods Instructor or ability to obtain instructor certification.
• Minimum 5 years of progressive experience in Dangerous Goods operations and compliance
• Advanced knowledge of ICAO Technical Instructions, IATA Dangerous Goods Regulations and GACAR Part 109 requirements.
• Strong understanding of aviation regulatory requirements, compliance management and risk-based decision-making.
• Strong written and verbal communication skills.
• Excellent analytical and problem-solving capabilities.
• Proficient in Microsoft Office applications, including intermediate Excel and presentation skills.
• Fluent in English, Arabic language proficiency is an advantage.
• Strong critical thinking and decision-making skills.
• High attention to detail and accuracy
• Strong organizational and time management skills.
• Ability to work effectively both independently and as part of a team.
• Self-motivated with the ability to take initiative and manage multiple priorities in a dynamic operational environment.
• Demonstrated ability to build effective relationships with internal and external stakeholders while maintaining compliance standards.
• Have Completed a minimum of 18 months in the current role or have obtained pre-authorization from the line manager to apply.

Our Offer:

· Strong career support in an international environment.

· Great culture and colleagues.

· Multifarious benefit program.

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application!