Job Description

About Us

At Pro-Claim Canmore Restoration, we exist to restore lives, the planet, and communities.

When disaster strikes, we’re here to help our neighbors get back to where they belong—home. As a locally rooted company, we understand the unique challenges of living in the Bow Valley and are committed to serving our community with care, expertise, and efficiency.

With the support of the Pro-Claim Group, we combine small-town service with industry-leading innovation and sustainability. From reducing waste and emissions to restoring homes with the highest standards of quality, we’re not just rebuilding structures—we’re protecting the place we all call home.

What makes us different? We put our people first—both our employees and the community we serve.

We believe that when our team feels supported, they provide the best service possible. That’s why we invest in professional growth, create a workplace where people love to come to work, and prioritize work-life balance—because we know that in a place as beautiful as Canmore, life outside of work matters too.

If you want to be part of a team that values community, sustainability, and making a real difference, we’d love to hear from you.

Want to learn more? Check us out at https://www.proclaimcanmore.ca

As a Restoration Technician, you will be the first responder for homeowners who have suffered water loss to their homes. You will be responsible for assessing, mitigating and restoring properties affected by water damage or flooding. The primary role is to restore affected structures to their pre-damage condition and prevent further damage.

Responsibilities

• Conduct thorough initial assessments of affected areas.
• Detect moisture using moisture meters and other tools to find hidden moisture in walls, floors, and other structural components.
• Complete emergency-related tasks such as extracting water, carpet cleaning, general demolition, mould and bacteria remediation.
• Identify affected contents and cabinetry and protect unaffected contents and cabinetry from further damage.
• Set up and monitor industrial-grade drying equipment such as dehumidifiers, air movers and heaters to facilitate the drying process.
• Monitor and regularly measure and record moisture levels.
• Understand the science of drying and psychrometry.
• Identifying when to sample for asbestos, lead and other hazardous materials.
• Assisting with the writing of scopes (emergency and repair).
• Ability to disconnect toilets, washers, dryers, fridge water lines, dishwashers, sinks, garburators, tubs, showers and faceplates.
• Ability to detach countertops and cabinets.
• Delegate work properly to labourers.
• Assisting with the training of new labourers and flood technicians.
• Ensure all necessary paperwork is completed in detail (WDER, DAR, mDAR etc).
• Communicate with homeowners, project managers, co-workers and other various stakeholders.
• Working collaboratively with demolition, construction, carpentry, content and hazmat teams
• Accurately completing your timecard by the end of each day on ADP.
• Adhere to safety protocols and guidelines.
• Provide excellent customer service.
• Maintain and clean equipment regularly.
• Be proficient at various flood-related demo tasks while maintaining a clean and safe work environment.
• Maintaining a neat and orderly company vehicle if assigned.

Requirements

• Local to Bow Valley would be an asset.
• Having a valid Alberta driver’s license (to be presented at the time of hire).
• Participate to do overtime and on-call shift work.
• Ability to lift industrial fans 30 - 40 lbs.
• Ability to load/unload wheeled industrial dehumidifiers 130 - 140 lbs.
• Pass a criminal and driver’s abstract check, to our approval.
• Attention to detail.
• Excellent customer service skills.
• Must be willing to shave all facial hair at any time due to wearing either a full-face or half-face respirator.
• Ability to work well alone as well as in a team environment.
• Construction or restoration experience is an asset.
• WRT certification from the IICRC would be an asset.
• CCT, FRST, and ASD designations are all considered assets.

Benefits

The successful candidate will become eligible for benefits after completing their probationary period, including a company-issued cell phone, LTD, and more.

Compensation

Wage: $25.00 - $30.00 per hour (based on experience)

Housing Allowance: $800.00 per month for Bow Valley and Canmore residents

Culture

We are a family-orientated and flexible work environment. If you want to have friends where you work, then look no further – you’ve found your home. We want our staff to do well, both in the workplace and in their personal life; our management team we’ll help you achieve your goals, both professionally and personally. Pro-Claim Canmore supports career advancements and continuous training!

Applicants must be legally authorized to Work in Canada

We thank all candidates for their interest; however, only shortlisted candidates will be contacted.

If you need any accommodations for your interview, please email HR@pcgroup.ca as early as possible before your interview. Providing advance notice and details will help us make the necessary arrangements to support you.