Responsive recruiter
Replies within 24 hours
· Lead the jobsite. Coordinate water, fire, mold, and cleaning work from arrival through completion.
· Build the scope. Complete room-by-room inspections and capture accurate scope, sketch, photos, moisture readings, and job notes in DocuSketch.
· Develop the crew. Set clear expectations, coach technicians, inspect their work, and correct quality or documentation gaps.
· Protect the customer experience. Explain the restoration process, obtain required signatures, provide updates, and complete the final walkthrough.
· Control and communicate. Manage safety, labor, equipment, consumables, and same-day updates to the Restoration Manager and office team.
As performance grows, the Supervisor will receive structured training and stretch assignments in:
· Reviewing technician and supervisor scopes, DocuSketch files, and estimates
· Helping lead WIP meetings, crew scheduling, dispatch, and resource planning
· Building project timelines and labor budgets; reviewing costs, profitability, and customer concerns
Advancement is based on demonstrated readiness, sustained performance, leadership approval, and an available business need.
· At least one year of restoration, cleaning, or construction experience; supervisory experience preferred
· Valid driver license and a dependable, safety-focused work record
· Strong communication, organization, documentation, and problem-solving skills; comfort using mobile technology
· DocuSketch and IICRC certifications preferred; ability to meet physical demands and work some evenings, weekends, and on-call assignments
· Competitive compensation based on experience, with overtime eligibility
· Paid training, certification support, and a practical development plan toward Restoration Manager responsibilities
· A team environment focused on quality, accountability, and helping people recover
Compensation: $100,000.00 - $140,000.00 per year
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Our vision at Servpro Industries, LLC is to be the premier cleaning and restoration company in the world. So when disaster strikes, homeowners, businesses and insurance providers will rely on us to respond with unparalleled service excellence. As a nation's leading fire and water cleanup and restoration company with more than 2,000 franchises nationwide, we are growing rapidly creating exciting opportunities for "A Level" talent at our Corporate headquarters in Gallatin, TN.
As a valued Servpro Industries, LLC employee, you'll be part of a stable, growing company offering state-of-the-art customer service and products throughout the United States and an excellent working environment for its employees. The top qualified candidate will receive an attractive salary and competitive benefits.
Do you love a challenge? Are you motivated to help people succeed? Do you have a dream? Do you want to form relationships with quality people? Do you just love the color green? Servpro Industries, LLC may just be for you.
Servpro Industries, LLC is an Equal Opportunity Employer M/F/D/V.
