Job Description

Benefits:

• 401(k) matching
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Position: Administrative Coordinator/Program Coordinator
What does an Administrative Coordinator with Paul Davis do?
The Coordinator is the hub of the office and connector across all parties, including potential and current customers, insurance representatives, TPA partners, internal office, corporate team members and more. You'll create and manage job files, track progress, and make sure every detail is documented accurately to keep projects running smoothly from start to finish. From scheduling and digital documentation to customer updates and reporting, you’ll play a critical role in making sure projects are handled with professionalism and care.

Job Responsibilities:

• Create and maintain complete and accurate digital job files for all restoration projects
• Ensure insurance and TPA compliance with all tasks and timelines
• Support project managers and field teams with scheduling and documentation
• Create and disseminate required contracts and agreements
• Communicate updates with customers, insurance partners, and team members
• Handle office administrative tasks like calls and lead intake, emails, and ordering supplies

Qualifications (Requirements):

• Exceptionally strong customer service skills
• Digitally savvy, able to navigate and master multiple desktop and mobile programs and platforms (experience with restoration or insurance software is a plus)
• Organized multi-tasker who likes a fast-paced environment
• Highly organized and able to prioritize
• Team player with a positive attitude
• One or more years’ experience within the restoration industry or related industry
• Ability to be on-call during some off hours/weekends
• Spanish speaking a plus

Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider.

• Vision To provide extraordinary care while serving people in their time of need.
• Mission To provide opportunities for great people to deliver Best in Class results.
• Values Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Compensation and Benefits:

• $25-28 hourly, depending on experience
• Leadership Development - our company grows from the inside. If you are motivated to grow your career, ask about participation in our leadership development opportunities
• PTO, paid sick days, and paid holidays
• 401k match
• Referral program
• Great culture and team dynamic

Compensation: $25.00 - $28.00 per hour

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results