Job Description

Benefits:

• Competitive salary
• Dental insurance
• Health insurance
• Training & development
• Vision insurance

At Rainbow Restoration, we bring order to chaos, helping families and businesses recover after disasters. As a trusted name in restoration services, we handle every project with compassion, professionalism, and a relentless pursuit of excellence. Our team members are more than employees — they are the heart of our mission. If you're looking for meaningful work and a place to grow, this is your opportunity to shine.
Purpose


Support multiple departments and their teams in creating high levels of customer satisfaction by establishing collaborative relationships among the project teams and constituent groups, resolving issues with customers and promoting the concept of integrated systems.

Assist in the coordination, scheduling and facilitation of the timely and profitable delivery of all services required to rapidly return customer’s property to pre-loss condition. Principle Duties and Responsibilities


· Support, facilitate and coordinate the work of multiple project teams and Project Managers

· Identify and remove barriers to successful completion of overall projects

· Serve as primary point of contact with external vendor representatives, insurance adjusters, project managers and customers

· Develop customer material allowances and selection sheets

· Complete and track contracts, invoices, submittals and estimates

· Provide timely project status updates to Project Managers

· Maintain project work schedules and files

· Collect production daily site reports

· Prepare change orders and supplements

· Purchase materials and schedule deliveries

· Facilitate customer warranty and satisfaction survey

· Insure timely invoicing on completed projects

· Track all customer payments

· Document collection efforts

· Facilitate Mortgage Company payment process

· Secure client payments

· Pick up checks at customer locations

· Data entry using company approved computer software

Job Requirements:

• Computer literate with proficiency in the use of Microsoft Office (Word, Outlook, Excel) and other computer software
• Experience in Xactware/Symbility Claims Connect/DASH is preferred (training available)
• Strong written and verbal communication skills
• Detail-oriented with strong data entry and skills
• Professional appearance and personality
• Team player who can work independently

Benefits: Benefits package includes Medical/Dental/Vision

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

Compensation: $45,000.00 - $55,000.00 per year

At Rainbow International® Restoration we’re helping families out when disaster strikes, turning their damaged houses back into homes. Our franchisees are looking for qualified people seeking to do what it takes to restore the customers property. Does the sound of that excite you? Then seeking a career with an independently owned and operated Rainbow International® franchise might be the place for you. Because for our family, this isn’t just a job, it’s a calling.

Notice

Rainbow International LLC is the franchisor of the Rainbow International Restoration® franchised system. Each Rainbow International Restoration® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Rainbow International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Rainbow International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Rainbow International Restoration® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Rainbow International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Rainbow International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.