Replies within 24 hours Benefits:
Who We Are: We are SERVPRO of Richland County. We are part of a team that is a national leader in property disaster restoration. From initial clean-up to complete rebuilds, SERVPRO is there every step of the way. We have a long-standing reputation as a leader in our industry.
The Role:
The production manager oversees all aspects of assigned restoration projects and assigned production crews. The responsibilities are centered around customer satisfaction, revenue growth, profit growth, management development, and staff development. This front-line management position leads their team to operational excellence. SERVPRO of Richland County offers all the services of restoring a property back to its original condition.
The Rewards:
As a valued SERVPRO employee, you will receive competitive pay, medical, vision, and dental benefits, and a 401(k) account with a generous company contribution. Training and development programs available, which can include industry certifications.
The Details:
· Manage the customer experience and overall customer satisfaction.
· Manage the client experience and overall client satisfaction.
· Provide priority response to potential customers.
· Develop scope of work for projects and review estimates.
· Negotiate customer and/or client approval of project scope and estimate.
· Schedule crews and resources to provide service on active projects.
· Coordinate and oversee the production of services with crews and subcontractors.
· Document and/or review job file to support the services provided.
· Maintain communication with internal and external stakeholders.
· Manage production expenses.
· Manage equipment and materials (assets).
· Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times.
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Our vision at Servpro Industries, LLC is to be the premier cleaning and restoration company in the world. So when disaster strikes, homeowners, businesses and insurance providers will rely on us to respond with unparalleled service excellence. As a nation's leading fire and water cleanup and restoration company with more than 2,000 franchises nationwide, we are growing rapidly creating exciting opportunities for "A Level" talent at our Corporate headquarters in Gallatin, TN.
As a valued Servpro Industries, LLC employee, you'll be part of a stable, growing company offering state-of-the-art customer service and products throughout the United States and an excellent working environment for its employees. The top qualified candidate will receive an attractive salary and competitive benefits.
Do you love a challenge? Are you motivated to help people succeed? Do you have a dream? Do you want to form relationships with quality people? Do you just love the color green? Servpro Industries, LLC may just be for you.
Servpro Industries, LLC is an Equal Opportunity Employer M/F/D/V.