Location: Oklahoma City, OK
Position Type: Full‑Time
Reports To: General Manager / Director of Sales & Operations
The Restoration Estimator is responsible for managing the estimating process for residential and commercial restoration projects, including water, fire, mold, contents, and reconstruction. This role requires at least 5 years of proven experience in restoration estimating, Xactimate proficiency, and the ability to communicate professionally with customers, adjusters, property managers, and internal teams.
The Estimator plays a critical role in ensuring accurate scopes, profitable job execution, and timely communication with all stakeholders.
Key Responsibilities
Estimating & Scoping
- Conduct onsite inspections to assess damages for water, fire, mold, biohazard, and reconstruction projects.
- Create detailed, accurate estimates using Xactimate and Servpro standards.
- Prepare scopes, sketches, photos, and supporting documentation.
- Ensure estimates meet carrier guidelines and industry standards.
- Submit estimates within required timelines (often 24–48 hours).
Project Coordination
- Work closely with Production Managers, Crew Chiefs, and Technicians to ensure scope accuracy.
- Update estimates as needed based on supplements, change orders, or additional findings.
- Assist with job costing, budget tracking, and profitability analysis.
- Support the production team with material lists, subcontractor coordination, and scheduling.
Customer & Adjuster Communication
- Serve as the primary point of contact for insurance adjusters, property managers, and homeowners.
- Explain scope, pricing, and timelines clearly and professionally.
- Negotiate supplements and revisions when necessary.
- Maintain excellent customer service and uphold Servpro’s reputation for integrity and quality.
Documentation & Compliance
- Maintain complete job files including photos, moisture logs, notes, and estimate revisions.
- Ensure compliance with Servpro corporate standards and insurance carrier requirements.
- Follow all OSHA, IICRC, and company safety protocols.
Required Qualifications
- Minimum 5 years of restoration estimating experience (water, fire, mold, reconstruction).
- Advanced Xactimate proficiency(Level 2 or Level 3 preferred).
- Strong understanding of insurance claims processes and carrier guidelines.
- Ability to read blueprints, sketches, and construction documents.
- Excellent communication, negotiation, and customer‑service skills.
- Valid driver’s license and clean driving record.
- Ability to lift 40+ lbs and perform onsite inspections, including attics, crawlspaces, and roofs.
Preferred Qualifications
- IICRC certifications (WRT, ASD, FSRT, AMRT, OCT).
- Experience with Servpro systems (DryBook, WorkCenter, DASH).
- Background in construction, remodeling, or general contracting.
- Experience working with commercial clients, property managers, and large‑loss adjusters.
Compensation & Benefits
- Competitive salary + bonus structure based on performance.
- Company vehicle or vehicle allowance (depending on location).
- Health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunities for advancement within Servpro Team Jones.
- Ongoing training and professional development.
About Servpro Team Jones
Servpro Team Jones is a top‑performing, multi‑location franchise serving Oklahoma and surrounding regions. We pride ourselves on professionalism, rapid response, and delivering exceptional customer experiences. We are committed to hiring high‑caliber professionals who take pride in their work and uphold our standards of excellence.
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
