Job Description

WHO WE ARE •

With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the business. •

We are people with GRIP: Go-Getter, Renders Service, Innovative, and Passionate for succeeding.

The well-being of people is the purpose of SPI Health and Safety and involves three fundamental components:

Our Employees •‍♂️•‍♀️
Offer an employee journey where people grow personally and professionally

Our Community••
Make this world a better place

Our Clients•‍•
Help customers’ employees go home safely

Our employees have spoken! SPI is officially certified as a GREAT PLACE TO WORK®!•

INTERESTING LINKS •

SPI Health and Safety / Our History
Choose to make a difference!
SPI Health and Safety / Careers
SPI Health and Safety / Press releases

OUR OFFER •

Work for an organization with a meaningful mission, a corporate culture that is engaging and innovative, and an excellent work ethic in a highly competitive industry. •

• Group RRSP (matched by the employer);
• Flexible group insurance plan;
• Summer hours throughtout the year;
• Dare to Dream program which consists of making an employee's dream come true;
• Access to a gym on the worksite;
• Reimbursement for physical activity;
• Employee discount on all our products;
• Scholarship for employee’s and their kids;
• Access to a telehealth program (100% provided by the company);
• Program offering support to employees in need (SPI Connection Committee);
• Employee Assistance Program (EAP) gives you access to professional advice in all health matters;
• Volunteer program (time paid for a cause that matters to you);
• Referral program with a $1000 bonus;
• Continuous training and career opportunities;
• A stimulating work environment filled with exciting challenges;
• And the possibility of working in an environment where YOU matter!

YOUR PURPOSE

This hybrid role combines responsibilities as a Restocking and Operations Technician (60%) and a Sales Advisor at our Saskatoon Branch (40%).

The technician spends part of their time travelling to customer sites to manage industrial vending machine operations, including inventory replenishment, equipment maintenance, and customer support.

The other part of this role is performed within the branch, where the sale advisor welcomes customers, provides product recommendations, supports sales activities, and delivers an outstanding customer experience in accordance with SPI standards.

This position is expected to evolve over time. While initially performed as a hybrid role, the technician responsibilities are expected to increase based on business needs and may eventually lead to a full-time Technician position.

YOUR RESPONSIBILITIES

Responsibilities of the Restocking Technician:
• Manage all activities related to the preparation, delivery, restocking and reception of goods dedicated to filling vending machines;
• Act as liaison between SPI staff and external agents (suppliers, customers, etc.);
• Analyze and resolve machine operating problems and maintain machines in good order;
• Participate in the implementation of inventory management systems at our customers’ sites;
• Work on continuous improvement of existing systems.
Responsibilities of the Sales Advisor:
• Greet, guide, and advise customers with the ultimate purpose of making sales while ensuring their satisfaction and loyalty;
• Analyze customers’ requests and propose various products and services tailored to their specific needs;
• Present and propose services of the SPI solution and describe their benefits;
• Support the Warehouse Team when needed.

YOUR MEASURES OF SUCCESS

• High-quality customer experience;
• External customer satisfaction;
• Technical problem resolution;
• Responding to requests on time.

WHAT WE ARE LOOKIMNG FOR
• Ability to work in a computerized environment;
• Demonstrate strong problem-solving and deduction skills;
• Ability to work both independently and as part of a team;
• Ability to learn and multi-task in a fast-paced environment;
• Hold a valid driver’s license (Full G) and a driving record meeting our requirements;
• Available for overnight stay if/when required;
• Be able to lift, slide and place on the ground packages generally weighing from 15 to 50 lbs.

Every day, our values ✨guide our conduct to live in a respectful, honest, transparent and fair workplace. Choose to make a difference!

You want to work for a growing organization with a meaningful mission and excellent work ethic? We want to know you! •

SPI Health and Safety is an equal opportunity employer⚖️and is committed to treating all people in a way that allows them to maintain their dignity and independence.

To be eligible for this position, you must legally be permitted to work in Canada, without any additional sponsorship support from SPI Heath and Safety.

We encourage you to apply even if your experience does not perfectly match this job posting, as you may be the right candidate for this role or others.

A background check is mandatory for all external candidates.•
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