Compensation Range:
$70,000.00 - $78,000.00Plus Incentive Bonus based on Performance
Location:
2575 California St Suite 601, Mountain View, California, 94040Alamo Restaurant & Theater Managers assist the GM in running the day-to-day operations of our venues. They oversee all manner of operations including but not limited to teammate development, quality assurance, event execution, scheduling, ordering, inventory, facilities maintenance, production, and most importantly supporting the team’s & guest’s experience.
They are seasoned restaurant and theater managers with a deep passion for creating experiences and amazing environments in which their teams may thrive. They work hard, play hard, and keep our Mission, Vision, and Core Values at the center of everything they do.
WHAT WE OFFER
OUR MISSION:
To Ensure EVERY Guest and Teammate Has An AWESOME Experience And Is EXCITED To Come Back
CORE ROLE RESPONSIBILITIES:
Grow Revenue + Control Costs
Within assigned area of responsibility (Bar, Guest Attendants, Concierge, Events, etc.), manages all COGs and maintains relationships with relevant vendors
Reports back to GM with success and opportunities in operations model to continuously improve
May assist in the execution of the monthly inventory process
Executes on action items derived and assigned from P&L and OER analysis by GM
Optimize the Guest Experience
Uphold standards of behavior as defined by the company's Core Values, Code of Conduct, and Operational Guidelines
Lead service from the floor, coordinating the front-of-house team and assisting as needed
Field patron complaints, taking action to transform unsatisfactory experiences into new opportunities for the team to impress
Monitor patron feedback for new ideas, inspiration, and opportunities
Ensure execution of operational and safety protocols
Uphold standards of facility and equipment within the venue
Lead Your Team
Develop a team to build a bench and execute L&D as a means of improving retention
Continuously identifies and develops the hourly key leaders in their venue
Track performance issues and conduct coaching conversations with team members
Celebrate successes with their team
QUALIFICATIONS:
Proven leadership and motivational skills along with displaying a professional appearance and being a positive role model. Must hold self and others accountable to consistently maintain high performance and behavior standards
Ideally previous management experience in the Hospitality, Restaurant, and/or Entertainment industry in a similar role.
Basic computer knowledge (Microsoft Office and G-Suite) and office skills required
Strong communication skills; ability to write and verbally communicate in a clear and concise manner.
Effective and efficient problem-solving capabilities
Experience monitoring and maintaining positive guest relations
Comfortable with multi-tasking and adapting on the fly
PHYSICAL REQUIREMENTS:
Must be able to execute light lifting and transport items medium distances, up to 50 lbs
Must be able to stand in one place for extended periods
Able to walk up and down stairs many times over a course of hours
Positions oneself to duck out of view of the guests in the theaters
Operates POS entry using touch-screen devices.
Comfortable being in a kitchen environment, housed with equipment including an oven, stove, dishwasher, slicer, fryer, steamer, mixer, and chef’s knives. Also, frequent exposure to heat, steam, fire, and noise.
OUR CORE VALUES:
DO THE RIGHT THING
We strive to be a force of good in our company, in our industry and in the world. We stand up for our beliefs even when it is hard. We start from a place of kindness.
FOSTER COMMUNITY
We value what is unique about each other and celebrate our differences. We treat each other with respect, support each other’s passions, and help each other grow. We welcome healthy debate but don’t tolerate intolerance. We take this commitment outside our 4 walls, creating neighborhood theaters that are deeply tied to the local community.
BOLDLY GO
Like the crew of the Starship Enterprise™, we seek out new experiences and pursue innovation in all of our work. We take risks and chart new territory. We learn from our mistakes and continuously improve.
GIVE A SH!T
We are passionate about creating awesome experiences. We obsess over every detail and take pride in our work because we know it makes all the difference to our guests and our teammates. Our pursuit of excellence drives us to do our best.
Company Alamo Drafthouse Cinema
“The Alamo Drafthouse Cinema is good food, good beer and good film, all at the same place!”
That’s how we described ourselves in 1997, and that mission hasn’t changed and will never, ever change. For over two decades we’ve worked to make the Alamo Drafthouse experience the best cinematic experience in the world. Here’s how.
We don’t just want to be another multiplex. Everyone who works at Alamo Drafthouse, from the managers to the servers to the kitchen staff, is passionate about film.
To us, the latest entry in the Marvel Cinematic Universe can be just as worthy of attention and celebration as a foreign language drama. Through our Drafthouse Recommends program we've committed ourselves to helping innovative and challenging films like GET OUT, THE FLORIDA PROJECT, and CALL ME BY YOUR NAME, and find an audience.
Celebrating classic cinema is also something we take seriously. Whether it’s an interactive Movie Party presentation of a timeless classic, a chef-inspired feast with a menu paired to a film, or a re-evaluation of a lost gem, we love sharing the movies we love with Alamo Drafthouse audiences of all ages.
When you see a movie at Alamo Drafthouse, you get cold drinks, delicious meals and tasty local beers, brought to your seat by a server. Need a free refill on your popcorn or soda? Raise an order card and we’ll get it taken care of quickly.
Each Alamo Drafthouse's menu has food, snacks & dessert prepared fresh from locally sourced ingredients. Plus, our chefs regularly create special menus inspired by classic cinema and big upcoming blockbusters, like an all-Pakistani menu curated by Kumail Nanjiani for THE BIG SICK or a take on African flavors for BLACK PANTHER.
Beer is our middle name at Alamo Drafthouse, so we make certain that every Alamo Drafthouse location highlights and promotes the best local craft breweries. Our bar staff also loves to innovate, and are constantly mixing up new cocktail creations that’ll elevate the cinematic experience.
