Job Description

Company Description

Potters Resorts Five Lakes is a premium, friendly resort offering a wide range of activities, exceptional hospitality, and a relaxing environment for our guests. Set in picturesque Essex, we provide a variety of on-site facilities, including a spa, golf course, restaurants, and entertainment. We pride ourselves on delivering memorable experiences and fostering a positive, team-driven atmosphere. Join us and be part of an exciting team dedicated to making every guest’s stay special! 🌟

Job Description

Restaurant Team Member – Potters Resorts Five Lakes

As the days grow cooler and the evenings draw in, Potters Resorts Five Lakes is inviting passionate and dedicated individuals to join our team as a Restaurant Team Member. Set in the heart of the Essex countryside, our resort provides the perfect backdrop to create unforgettable dining experiences while working in a welcoming, team-focused environment.

We’re looking for friendly, energetic, and hardworking individuals to help us deliver exceptional service. Whether you’re experienced in hospitality or looking to start your journey, we value a positive attitude and a genuine passion for great service.

Key Responsibilities:

• Customer Service: Provide warm, attentive service to guests, greeting them with a smile and ensuring every dining experience is memorable.
• Food & Beverage Service: Serve meals and drinks efficiently, keeping our guests comfortable and well looked after throughout their visit.
• Maintaining Cleanliness: Keep tables, dining areas, and service stations spotless and ready for guests, ensuring hygiene and presentation standards are always met.
• Team Collaboration: Work closely with colleagues and kitchen teams to ensure smooth service and clear communication.
• Health & Safety: Follow all food handling, cleanliness, and safety standards to maintain a safe and welcoming environment.

Hours:

This is a part-time position, working 20–30 hours per week.

You will work every Friday dinner service, split shifts Saturday & Sunday, and Monday breakfast service.

Split shifts (3 per day, on weekends):

• Breakfast: 08:15 – 11:30
• Lunch: 12:15 – 15:00
• Dinner: 18:15 – 22:00

Rates of Pay:

• £12.71 per hour (Aged 21+)
• £10.85 per hour (Aged 18–20)

If you thrive in a busy, people-focused role and love bringing warmth and cheer to guests even on the chilliest of days, apply now! We’d love to welcome you to the Potters Resorts Five Lakes team.

Please note: Due to our location, applicants must have a full UK driving licence and access to their own vehicle, as we are not accessible by public transport.

Qualifications

What We’re Looking For:

• A friendly, enthusiastic attitude with a passion for hospitality.
• Previous waiting experience is great, but not essential – we can train you!
• The ability to work well under pressure and keep things running smoothly.
• Flexibility to work weekends, and bank holidays.
• A team player who’s keen to pitch in and help whenever needed.

If you have a natural ability to build a rapport with our lovely guests and put a smile on their face that stays with them throughout their stay – then you could be just the person we’re looking for!

Additional Information

Why Choose Potters Resorts Five Lakes?

• 🌟 Be part of an award-winning resort
• 💼 Excellent career growth and personal development opportunities
• 🍔 Free Meals when working
• 🏋️‍♀️ Free access to our state-of-the-art gym and leisure facilities
• 💰 Competitive pay rates based on age and experience
• 🎓 Continuous training through our Potters Academy
• 🏆 Regular team recognition, awards, and treat days
• 🤗 A genuinely enjoyable place to work

Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.