Crescent Hotels & Resorts

Restaurant Supervisor - Sundrop Restaurant

Crescent Hotels & Resorts  •  St. Petersburg, FL (Onsite)  •  4 days ago
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Job Description

The Restaurant Supervisor is responsible for overseeing daily restaurant and banquet operations while ensuring exceptional guest experiences, operational efficiency, and team performance. This position serves as a floor leader, supporting service teams, assisting with training and development, and ensuring all standards of service and hospitality are consistently executed.

The ideal candidate is a hands-on leader who thrives in a fast-paced hospitality environment and has a passion for delivering outstanding guest experiences.

Essential Responsibilities

  • Supervise daily operations of Sundrop Restaurant and banquet functions
  • Lead service teams to ensure exceptional guest satisfaction and service execution
  • Monitor dining room operations, guest interactions, and overall service quality
  • Assist with training, coaching, and development of restaurant team members
  • Ensure compliance with Marriott, Crescent Hotels & Resorts, and hotel service standards
  • Respond to guest concerns and resolve service opportunities professionally and promptly
  • Support restaurant opening and closing procedures
  • Assist with scheduling, labor management, and operational planning as directed
  • Maintain cleanliness, organization, and safety throughout restaurant and banquet areas
  • Collaborate with culinary, banquet, and hotel leadership teams to ensure seamless execution of events and daily service
  • Promote food, beverage, and hotel offerings to enhance the guest experience

Qualifications

  • Minimum 1-2 years of restaurant, hotel, or hospitality supervisory experience preferred
  • Upscale dining, resort, or banquet experience strongly preferred
  • Strong leadership, communication, and interpersonal skills
  • Ability to lead by example in a fast-paced, guest-focused environment
  • Strong problem-solving and conflict-resolution abilities
  • Knowledge of food and beverage operations and service standards
  • Ability to work flexible schedules, including mornings, evenings, weekends, and holidays
  • Marriott or lifestyle hotel experience is a plus

Physical Requirements

  • Ability to stand and walk for extended periods throughout a shift
  • Ability to occasionally lift and carry up to 25 pounds
  • Ability to work in a fast-paced restaurant environment

Why Join The Luce Hotel?

At The Luce Hotel, we believe in creating unforgettable experiences through genuine hospitality, exceptional service, and memorable dining. This is an exciting opportunity to be part of a luxury lifestyle resort while helping shape the guest experience at one of St. Pete Beach's premier dining destinations.

Benefits Include:

  • Competitive compensation
  • Marriott travel discounts worldwide
  • Crescent Hotels & Resorts associate benefits
  • Career growth and advancement opportunities
  • Dynamic luxury resort environment
  • Supportive and collaborative leadership team

Join us and help create exceptional dining experiences for our guests while contributing to the success of Sundrop Restaurant and The Luce Hotel.

Crescent Hotels & Resorts

About Crescent Hotels & Resorts

At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.

Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Fairfax, Virginia
Year Founded
2001
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