Job Description

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The Restaurant Supervisor oversees the daily operations of the restaurant to ensure efficient service, exceptional guest experiences, and full compliance with quality and safety standards. This role includes leading and supporting front- and back-of-house teams, coordinating team schedules, monitoring inventory levels, and addressing customer concerns with professionalism and care. Working closely with the Restaurant Manager, the Restaurant Supervisor contributes to achieving sales targets and operational objectives while maintaining high standards of cleanliness, presentation, and service excellence. The position requires strong leadership, attention to detail, and a hands-on approach, particularly during peak service periods, to ensure smooth and consistent restaurant performance.

Job Duties

• Monitors the storage, preparation, cooking, handling, and service of all food and beverage products to ensure compliance with established recipes, portion controls, and quality standards while controlling costs and minimizing waste. (Essential)
• Performs shift opening and closing duties as assigned, including starting equipment, cleaning the grill and surrounding areas, and maintaining all other kitchen equipment. (Essential)
• Assists with handling customer complaints and problems in a professional manner. (Essential)
• Supervises and coordinates the activities of the restaurant team. (Essential)
• Monitors inventory and coordinates with suppliers for restocking. (Essential)
• Ensures compliance with health, safety, and sanitation regulations. (Essential)
• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Represents the restaurant to customers in a professional and positive manner, ensuring a welcoming and high-quality guest experience.
• Supervises the condition, maintenance, and appearance of all equipment, promptly reporting any malfunctions to leadership.
• Assists with coordinating daily and weekly menu specials based on food availability.
• Works as scheduled in any restaurant position and performs additional duties as assigned by leadership.
• Other duties as assigned.

Requirements

• High School Diploma or GED (Required)
• 1 year in restaurant supervisory experience (Required)
• Demonstrated knowledge of restaurant administration, food preparation, and food safety
• Basic math skills
• Excellent customer service, organizational, and communication skills
• Ability to lift at least 50 pounds
• Demonstrated leadership abilities
• Basic computer proficiency, including the ability to use email and internet
• Must have a valid driver's license

PERKS & BENEFITS

At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with an award-winning work environment and awesome perks!

• Online access to view and update personal information, review paystubs, annual T4s, and more
• Participation in company-wide SunRewards program
• Team Member Perks & Benefits Program with hundreds of discounts on things like mobile phone service, travel, retail, and more
• Get paid daily with DailyPay
• Access to hundreds of online learning modules via Sun University
• Vacation RV site rent discounts at Sun Outdoors locations nationwide
• This is a genuine vacancy for an existing role