2–4 years of experience in restaurant service (senior waiter, captain, or similar role)
High school diploma
Experience leading operational teams
Solid knowledge of restaurant service standards and procedures
Ability to read the floor and anticipate operational needs
Conflict resolution and customer service skills
Ability to provide immediate coaching and staff supervision
Leadership, organization, and service-oriented mindset
Supervise daily restaurant operations
Ensure service standards and guest satisfaction
Coordinate and lead the dining room team during operations
Resolve incidents and follow up on guest complaints
Ensure cleanliness, organization, and compliance with procedures
Support staff training and on-the-job coaching
Monitor service times and quality of guest attention
Coordinate with kitchen and other operational departments
Operational and floor supervision role
Availability to work rotating schedules, weekends, and holidays

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