The Marriott Owings Mills Metro Centre was awarded the AAA 4 Diamond Award in its first year of operation joining the ranks of below elite Baltimore 4 D hotels and one of only ten 4 D hotels in Maryland!
Assist Restaurant Manager in all phases of restaurant operations. Responsible for complete restaurant operation in absence of manager.
ESSENTIAL JOB FUNCTIONS:
1. Monitor servers and busperson adherence to all service standards.
2. Supervise service of guests, being watchful of signals from guests in need of service.
3. Assist manager to establish and monitor sidework duty completion.
4. Maintain bank to Crescent standards.
5. Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage.
6. Check restaurant for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.
7. Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.
8. Communicate daily with restaurant manager with regard to special events, house counts, etc.
9. Assist restaurant manager in conducting menu classes and taste panels.
10. Communicate both verbally and in writing to provide clear direction to staff.
11. Comply with attendance rules and be available to work on a regular basis.
12. Perform any other job related duties as assigned.
At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.
Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.
At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.
