We are seeking a leader to join our team at Uccello's. As a Shift Supervisor, you will play a crucial role in delivering exceptional service and creating a positive shopping experience for our valued customers. If you have excellent interpersonal skills, attention to detail, and enjoy working in a fast-paced environment, we want to hear from you!
**Key Responsibilities:**
- Supervise and lead the restaurant team during assigned shifts to deliver exceptional customer service and uphold the brand's image.
- Assist the management in the daily operations, including opening and closing procedures, inventory management, and ensuring compliance with health and safety standards.
- Train, mentor, and motivate team members to maintain high-quality service and efficiency.
- Handle guest inquiries, complaints, and feedback in a professional and timely manner, aiming to resolve any issues and leave customers satisfied.
- Monitor and maintain the cleanliness and organization of the restaurant to create a welcoming atmosphere.
- Collaborate with other supervisors and management to achieve financial targets, optimize productivity, and implement improvement strategies.
- Uphold company policies and enforce regulations, ensuring team members adhere to guidelines and procedures.
**Qualifications:**
- Previous experience in a supervisory or leadership role within the restaurant or hospitality industry is preferred.
- An appreciation for the culinary arts is a plus.
- Exceptional communication and interpersonal skills with the ability to inspire and motivate a diverse team.
- Strong problem-solving skills and the ability to remain composed in high-pressure situations.
- Detail-oriented, with excellent organizational abilities to manage multiple tasks effectively.
- Availability to work flexible shifts, including weekends and holidays.
- Must be at least 18 years of age.
**Benefits:**
- Competitive pay and opportunities for advancement within the company.
- Access to a supportive and engaging work environment.
- Employee discounts on food, beverages, and merchandise.
- Ongoing training and development to enhance your skills and knowledge.
- Join a team that values teamwork, creativity, and a passion for hospitality.
Paradies Lagardère is the North American division of Lagardère Travel Retail, a global leader operating more than 4,900 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 51 countries worldwide.
We bring 60+ years of experience in creating pioneering trends, developing innovative shopping and dining options and delivering engaging experiences for airport travelers across North America. Our expertise in international, national, local and proprietary brand development and management is industry renowned and complements our unrivaled proficiency and passion in delivering exceptional customer service, superior designs and award-winning operations.
Paradies Lagardère
• $1.6 Billion Sales
• 550+ Retail Stores
• 220+ Restaurants and Bars
• 90+ Airports
• 10,000+ Associates
Opening our first airport store in 1960 and then igniting a retail revolution two decades later, we continue today as the premiere airport retailer in North America. Driven by consumer research and developed by innovative teams of designers, architects, merchants and operators, our extensive variety of retail solutions leads the industry in creativity, inspiration and customer centricity.
Our Dining Division is a true restaurateur. We specialize in experiences. This is achieved with the most attractive brand portfolio in the industry, inspiring and creative restaurant designs, and a self-proclaimed and playful “maniac” approach to industry-leading hospitality.
Paradies Lagardère maintains its LinkedIn page to communicate information to our employees and shareholders. We also welcome messages from these audiences. Should employees want to communicate information that requires internal review and action, please see your employee handbook on how to provide that feedback.
