Job Description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Restaurant Service Staff

This includes a Busser or Food Runner position.

Kalahari Resorts & Conventions is seeking a Restaurant Service Staff As a Busser, you will work closely with the front of house team to ensure that tables are cleaned/sanitized quickly, communicating that the table is ready for use again. As a Food Runner, you will be responsible for delivering food orders from the kitchen to the guests in an accurate and quick manner.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll provide friendly, responsive service to create a beyond expectation dining experience for all guests

Hourly wages do vary but both will include tips.

Key Responsibilities

• Oversee daily operations of delivering food orders from the kitchen to the guests in an accurate and quick manner
• Answer questions about food, beverage, restaurant functions, services, and resort services and activities
• Monitor and observe guests dining experience. Ensure guests are satisfied with the food, beverage, and service. Respond promptly and courteously to their needs and requests
• Take dirty tableware to dish room and place silverware, dishes, glassware, etc. in the appropriate areas for washing
• Communicate with server and hostess/host to assure efficient seating, table utilization and customer service
• Remove used tableware between courses; clear and reset tables after guests leave and between seating, promptly clean tabletops, chairs and booths Check floor and clean as required. Reset and arrange tabletops

What We’re Looking For

• General food and beverage knowledge involving at least 1 year of front-of-the-house operations is preferred
• A leadership style rooted in collaboration, respect, and service to others. 
• Must be able to frequently communicate and develop rapport with guests and associates and have a working relationship with the resort management team

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.