Job Description

Posting number: GOLF2601-3

Department: Golf

Job classification: Restaurant Service Assistant

Posting type: Open

Categories: Food Services, Hospitality and Tourism

Summary

Responsible for delivering exceptional dining experiences. Greets guest, cleans tables, delivers food and assist servers. Collaborates with other restaurant staff to foster efficient service.

Examples of duties

1. Welcomes guests and is aware of all entrances to patio and dining area.
2. Ensures guests are greeted promptly by communicating with service staff and assisting as needed.
3. Informs customers of promotions and notifies them of assigned server.
4. Manages patron wait list and reservation list as needed.
5. Helps to answer phones and routes calls promptly that require supervisor attention.
6. Protects establishment and patrons by adhering to sanitation, safety and alcohol control policies.
7. Helps dining room staff by setting and clearing tables, replenishing water and serving beverages as needed.
8. Helps in running food as needed during high volume times.
9. Performs related duties as assigned.
10. Regular and timely attendance are required for this position.
11. Interacts professionally and respectfully with the public, coworkers and others in the course of daily work.

*This is an ideal position for individuals looking to move up to bartending, serving and beverage cart server.

Qualifications

SKILLS, KNOWLEDGE AND ABILITIES

• Ability to think and communicate clearly in high pressure situations.
• Ability to move quickly and gracefully throughout the dining room.
• Demonstrates basic math skills with excellent reading, writing and verbal communication skills.
• Knowledgeable of the menu, ingredients and cooking techniques.
• Knowledgeable of drink recipes and pricing.
• Ability to confidently make food and beverage pairing recommendations.
• Knowledgeable of pre-check register operation.
• Knowledgeable of computer operations and ordering procedures.
• Knowledgeable of basic sanitation.
• Ability to effectively communicate with customers, co-workers, and supervisors.
• Ability to maintain excellent attendance and punctuality.

EDUCATION, EXPERIENCE AND OTHER REQUIREMENTS

Must be at least 18 years old.

Previous serving and/or customer service experience preferred but not required.

Must pass a Federal/National criminal background check and credit check.

Must pass a pre-employment basic physical, drug screen, and functional assessment screening (Level 2).

WORKING CONDITIONS

While performing the essential functions of this position the employee is rarely exposed to disagreeable environmental factors.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the essential functions of this job the employee is regularly required to perform light to medium work that involves walking or standing, use the computer keyboard and mouse, use hands to finger, handle, or feel, reach with hands and arms, talk and hear, stand, walk, and stoop, or crouch. This position requires occasionally lifting and/or moving up to 42 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. This job requires the ability to work in an office environment where the noise level is usually moderate.

Supplemental information

The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and the job requirements change.