Do you have a passion for the food and beverage industry? Does making others happy excite you? If so, then you could be the ideal candidate for our PM Server position. We currently have available at the Hilton Columbus/Polaris! You would engage and serve our guests in our restaurant 17 Arrows and Patio, by providing them with the highest levels of guest service. Our founder, Conrad Hilton, had a vision to "Spread the Light and Warmth of Hospitality Throughout the World" and that is our goal at the Hilton Polaris every single day. We are currently looking for part time and full-time positions. The ideal candidate would be available to work mostly lunch and dinner shifts, during the week and on weekends.
The Hilton Columbus/Polaris is currently seeking a PM Server for our beautiful 254 room full-service AAA Four Diamond hotel located in the vibrant Polaris community. As an associate of the Hilton Columbus/Polaris, you will also be an associate of Crescent Hotels & Resorts, one of the nation's largest and fastest growing hospitality management companies. As a part time associate you will be eligible for health insurance and participation in our 401K program after 6 months of employment, with a match of 50 cents on the dollar up to 6% and a 5-year progressive vesting schedule. You will also accrue vacation time each paycheck at a rate of 5 days of vacation after one year (this is based on how many hour you work so it will fluctuate). After six months of employment, you can begin utilizing any accrued vacation time. Associates also enjoy free parking, a free hot meal provided when working your shift and discounted hotel rooms within the Hilton brand and with Crescent Hotels & Resorts' properties.
The company does not offer relocation for this position.
EOE/Minorities/Women/Veterans/Disabled
What would I be doing?
Serve our guests with the highest levels of guest service in our RESTAURANT AND BAR, 17 Arrows (and patio!). Greet guests, take orders, utilize our Point of Service system, deliver food to tables all while displaying the highest levels of guest service and satisfaction.
REQUIRED SKILLS AND ABILITIES:
Must have the ability to communicate in English.Self-starting personality with an even disposition.Maintain a professional appearance and manner at all times.Can communicate well with guests.Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.Must be able to withstand prolonged periods of standing and/or walking.Ability to lift at least 30 lbs.
PERFORMANCE STANDARDS
Customer Satisfaction:
Our customers are what we are about.One of the keys to a positive guest experience is positive interaction with Crescent staff.It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.Every Crescent associate is a guest relations ambassador, every working minute of every day.
Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.
Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.
At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.
