Job Description

Job DetailsLevel: ExperiencedJob Location: Dawn Ranch Lodge - GUERNEVILLE, CA 95446Position Type: Part TimeSalary Range: $17.00 - $18.00 HourlyTravel Percentage: NoneJob Category: Restaurant - Food ServiceABOUT OUR COMPANY
Dawn Ranch is a natural preserve and boutique hotel destination nestled riverside at the edge of Guerneville in Sonoma’s wine-rich Russian River Valley. The cottage-style hotel and event venue offer an authentic, historic, and unique Sonoma wine country escape among 22 acres of ancient giant redwoods, native meadows, and vintage apple trees. The hotel also features unique wellness experiences including a premium spa which offers outdoor baths, massages, and body treatments. Other activities include yoga, meditation, and perfume-making. Dawn Ranch’s food program balances elevated cuisine with casual excellence -- from fine dining at the Lodge overseen by Chefs Juliana Thorpe & Ignacio Zuzulich, to picnics overlooking the roiling Pacific Ocean. Local ingredients from the fertile valley make our varied cuisine an emerging staple of Northern California fare. Dawn Ranch is the perfect destination to co-create luxury and inspiration in Sonoma.
ABOUT THE ROLE
Are you a morning person who loves coffee and creating great guest experiences? We're hiring AM Baristas/Servers to be the face of our coffee bar during our busy morning shifts!
As an AM Barista, you’ll do more than just serve coffee—you’ll set the tone for the day. You’ll be responsible for greeting guests, crafting quality beverages, taking and serving orders, and ensuring every customer leaves with a smile. This role is a blend of barista and front-of-house service, so a strong understanding of both coffee and hospitality is key.
Essential Duties:
Take orders from customers, accurately entering them into the restaurant's ordering system.
Serve food and drinks to customers, ensuring that orders are correct and presented attractively.
Check on customers regularly to ensure that they are satisfied with their meals and to address any concerns.
Handle cash and credit card transactions accurately, balancing receipts at the end of each shift.
Welcome guests warmly and guide them through our menu
Prepare and serve coffee, espresso drinks, teas, and light breakfast items
Take customer orders accurately and deliver food and drinks promptly
Maintain a clean, organized, and well-stocked coffee bar and service area
Ensure every guest has a positive, memorable experience—from first sip to fond farewell
Stay knowledgeable about our food and beverage offerings to help with upselling and recommendations
Must have the ability to carry large trays of drinks and food and organize multiple orders.
Must be able to withstand prolonged periods of standing and/or walking.
Ability to lift at least 30 lbs.
Specific Requirements of this role:
Maintain and ensure the overall cleanliness and safety of work area/assigned station and the establishment.
Perform opening and closing procedures including but not limited to the set up and break down of stations, cleaning/clearing tables and checking tables before, during and while service is provided.
Adhere to all health and safety regulations and procedures, including food handling and sanitation.
Passion for coffee and customer service
Ability to multitask in a fast-paced morning environment
Friendly, team-oriented attitude with strong communication skills
Previous barista or server experience is a plus, but not required
Retain and maintain complete knowledge of all food and beverage menu items.
Perform accurate cash/credit handling and POS procedures.
Other duties as assigned.
QualificationsQualifications
Ability to work in a fast-paced, high-pressure environment.
Excellent customer service skills, with the ability to communicate effectively with customers and staff.
Previous coffee or café experience. Barista skills a big plus.
Basic math skills, with the ability to handle cash and credit card transactions accurately.
Proven work experience, hotel level food serving preferred.
Ability to work a flexible schedule, including weekends and holidays.
The Company is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Company are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Company will not tolerate discrimination or harassment based on any of these characteristics and encourages applicants of all ages.