Mplus

Restaurant Onboarding Associate - German language

Mplus  •  Pristina, XK (Onsite)  •  3 months ago
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Job Description

Are you detail-oriented and passionate about food? Do you enjoy working with structure, helping others, and making things run smoothly behind the scenes? If you’re excited to support restaurants in going digital and making their menus shine—this role is for you!

Why You Should Join Us:

We believe that every great experience starts with the people behind it. That’s why we’re committed to supporting our teams with a positive, dynamic work environment, clear training, and real growth opportunities.

What You’ll Be Doing:

As a Restaurant Onboarding Associate, you will help restaurants successfully join our delivery platform by creating and uploading their menus. You’ll make sure menus are well-structured, accurate, and easy for customers to navigate. You’ll also maintain existing menus, updating them when restaurants make changes, and ensure all content follows our internal guidelines and rules.

  • Create and upload restaurant menus to the delivery app.
  • Ensure all details (names, descriptions, prices, allergens, categories) are accurate.
  • Structure menus according to internal rules and usability guidelines.
  • Maintain and update menus based on restaurant requests or platform needs.
  • Communicate with team members and restaurants to resolve missing or unclear information.
  • Perform quality checks before menus go live.

Who You Are:

  • You have advanced communication skills in both German and English.
  • You’re a fast learner, able to manage multiple tasks, and comfortable in a fast-paced environment.
  • You love being part of a team and enjoy problem-solving with others.
  • No prior experience? No problem! We’re looking for students or anyone with a hunger to learn and grow.

What We Offer You:

  • Work comfortably from our office
  • Shifts Monday to Friday, from 6AM to 10PM
  • Weekends off
  • Career development opportunities and professional growth support

Ready to Join Us?

If you’re looking for a role where every day brings something new and you can make a real difference, apply now and be part of an exciting, fast-growing company!

Mplus

About Mplus

Mplus is a European leader in business process and technology outsourcing (BPTO). It operates as part of the BOSQAR INVEST group, serving as its BPTO vertical, which includes the parent company, M Plus Croatia d.o.o, along with its subsidiaries.

Mplus successfully integrates the dynamic industries of contact centers, information technology, and employment services to address global challenges in customer support. Through its innovative business model, Mplus has built a diverse portfolio of clients, including leading European and global telecommunications, financial, technology, energy, logistics, and consumer goods companies.

With operational centers across 42 sites in 13 countries, the Mplus community comprises over 12,800 employees who deliver top-notch customer experiences in over 32 languages.

In addition to its presence in Croatia, Mplus operates in markets including Bosnia and Herzegovina, Georgia, Germany, Hungary, Romania, Serbia, Slovakia, Slovenia, Spain, Turkey, the UK, and the USA.

Mplus has an in-house technology division, which brings together the tech companies within the BPTO group. Their wide range of products, services, and consulting solutions is carefully designed to transform how companies interact with their customers and manage their processes, offering cutting-edge tools to enhance customer experience, optimize operations, and embrace digital transformation.

Industry
Consulting & Advisory
Company Size
1,001-5,000 employees
Headquarters
Zagreb, HR
Year Founded
Unknown
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