Flex Year Round
Housing: Affordable on-mountain employee housing available for rent.
Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
Start Date: Hiring Soon!
This is a Flex Position Flex position for 9-11 months per year; you can use your off months to travel or visit friends and family!
Schedule: May require working early mornings, weekends, and holidays
If you're seeing this job, we're still hiring and accepting applications
Benefit Eligible after 30 days
Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
401k plan available to any employee over the age of 18
Discounted Friends and Family Lift Ticket Vouchers
50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)
40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)
Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!
If you thrive in high-energy settings and are committed to precision and efficiency, we want you to join our team. Be a part of our dynamic operation and help us continue to offer outstanding service and delicious food at the heart of Snowshoe Mountain!
Oversee restaurant operations to ensure top-notch customer service, effective employee development, and profit maximization.
Lead management staff to achieve sales and profitability goals, analyze cost and revenue budgets, and keep the leadership team informed.
Foster positive interactions with guests and staff, actively seek feedback, and respond to queries promptly.
Recommend and implement cost-reduction and sales-increasing strategies, maintain appropriate staffing levels, and ensure staff knowledge of menu and promotions.
Monitor food and beverage quality to meet company standards, ensure resource availability, and enforce policies on sanitation, safety, and cash handling.
Train and develop supervisors and staff, handle hiring, evaluations, and terminations, and maintain a positive work environment.
Ensure compliance with health, safety, and regulatory standards, and maintain a clean and safe environment.
Collaborate with the Executive Chef on menu engineering, prepare annual budgets, and train staff on new menu items and RTP programming.
Two+ years of post-high school education
West Virginia Food Handlers Certificate required
High School Diploma or GED
A minimum of 3-5 years of progressive management experience in a moderate to high-volume restaurant
At least 2 years of full restaurant P&L management experience
Experience hiring, training and mentoring salaried managers and hourly FOH staff
Strong financial acumen with the proven ability to oversee cost control, labor, management and bottom line profitability. Ability to drive performance and success
Excellent leadership, interpersonal and communication skills
Accountable and resilient
Committed to delivering a high level of customer service
Ability to work under pressure
Flexibility to respond to a range of different work situations
Knowledge of safe food handling
Requires practical knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management.
Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
Ability to work effectively under time constraints and deadlines

RESORT OVERVIEW, CULTURE AND VISION
Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and winter enthusiasts. We offer 251 acres of skiable terrain, 1500 vertical feet, 60 trails and the best snow around. Our three ski areas include the Snowshoe Basin, Western Territory and Silver Creek. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness.
The Principles Guiding Our Daily Actions and Behaviors
Our six organizational values describe our shared beliefs…what’s important to us as an organization; how we want to treat each other and our guests.
Guest Driven – Service, Passion, Fun
Unified Team – Cooperative, Fun and Unsiloed
Integrity Always – Do the Right Thing
Down-Home Hospitality – Warm, Friendly, Sincere
Epic Experiences – Wild, Memorable, Unexpected Delight
Stewardship – Environment, Financial, Safety
Snowshoe Strategic Areas of Focus
Focus on Guest Valued Experience
Being a Trusted Resort Partner
Best Place to Work in West Virginia
Our Challenge
To consistently offer exceptional service to create a higher percentage of advocates out of our first time guests.
Culture: Snowshoe is made up of a team of GUIDES providing extraordinary mountain experiences. We are a Guest Driven Unified Team who acts with Integrity Always. We provide Epic Experiences to our guests while acting as Stewards of our environment, a safe workplace and our financial responsibilities to our shareholders.
Vision: Snowshoe Mountain will be known as one of the top mountain destinations in the East, the best place to work in West Virginia, and a trusted resort partner.