Crescent Hotels & Resorts

Restaurant Manager, Shaughnessy's Irish Pub

Crescent Hotels & Resorts  •  Syracuse, NY (Onsite)  •  9 hours ago
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Job Description

We are looking for our next great team member to join us as a Restaurant Manager, Shaughnessy's Irish Pub. We are committed to providing you with:

  • Highly competitive wages
  • An exceptional benefit plan for eligible associates & your family members
  • 401K matching program for eligible associates
  • Flexible scheduling to allow you to focus on what is important to you
  • Discounts with our Crescent managed properties in North America for you & your family members
  • Additional hotel discounts with Marriott International brand hotels
  • Free Parking
  • Free Meal during your shift
  • Monthly employee appreciation events to celebrate all your hard work!

Marriott Syracuse Downtown seeks Restaurant Manager, Shaughnessy's Irish Pub to assist in the effective management and direction of restaurant operations in reference to quality service, supervision of associates, monitor quality and consistency of food production, cost control, and inventory and to ensure Crescent Hotels & Resorts and Marriott brand high standards of cleanliness are met.

Here is what you will be doing each day as a Restaurant Manager, Shaughnessy's Irish Pub:

  • Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.
  • Assist in ensuring that the restaurant complies with sanitation and safety standards for guests and associates. Check that all equipment is in working order. Visually inspect and take action to ensure that facilities in restaurant look appealing and attractive to guests. Follow up on work orders so repairs and maintenance of facility are completed on a timely basis.
  • Monitor product quality and guest satisfaction in restaurant. Ensure that food quality is consistent, appealing, and prepared to guest specifications. Interact with guests to obtain feedback on quality of service and food in outlet.
  • Document inventory forecast usage and monitor supply so that restaurants are stocked with linen, glassware, silverware, china, condiments, in order to provide service.
  • Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
  • Participate in marketing efforts of restaurants, create menu ideas, survey competition and report food trends, and assist in preparations of specials.
  • Communicate both verbally and in writing to provide clear direction to staff.
  • Comply with attendance rules and be available to work on a regular basis.
  • Prepare schedules and ensure staff members are held accountable to schedule accordingly.
  • Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Strong knowledge of Food & Beverage operations and service, wines and preparation techniques. Excellent mathematical abilities in order to determine and track inventory, controls, revenue productions, and other hotel financial statements. Ability to work entire shift standing and moving about in restaurants and kitchen area. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to lift/carry weight up to 50 pounds. Ability to push/and pull carts of products weighing up to 150 pounds.

Crescent Hotels & Resorts

About Crescent Hotels & Resorts

At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.

Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Fairfax, Virginia
Year Founded
2001
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