Job Description

Pullman Phuket Arcadia Naithon Beach

Hotels combining lifestyle and design, for business and leisure

Located just 12 minutes from Phuket International Airport, this Phuket resort commands panoramic views of the Andaman Sea, a peaceful paradise offering ultimate privacy. Pullman Phuket Arcadia Naithon Beach Hotel is situated on Naithon Beach and surrounded by Sirinat National Park, a beautiful harmony of nature and 5-star luxuries. Lounge by one of our two pools, or pamper yourself at the hotel's award-winning Spa. Dine at our restaurants, bars and deli offering a fusion of Thai and Western cuisine.

Pullman Phuket Arcadia Naithon Beach is part of the exclusive MyResorts program that provides rewarding experiences for Accor Live Limitless members. Our hotel organises a range of fun family friendly activities such as exotic Thai cooking classes. Ban Naithon is located on the North West side of the island, just 8km from the airport. The retreat is on one of Phuket's best beaches, with close proximity to Phuket's tourist spots. It is only a 15-minute drive to Bangtao or 40 minutes to Patong.

Tourists could also rent a car and make a short drive to Patong for nightlife activities or travel further south and explore lesser known parts of the area. Whatever it is, be sure to slap on sun screen and hydrate because it can get a little hot!

"Boasting an island paradise with a picturesque view of the ocean, perfect weather and countless fun activities, Pullman Phuket Arcadia Naithon Beach hotel is as close to paradise on earth as it gets. Our 5-star resort welcomes you with open arms".

Brett (Mr.) Wilson, Hotel Management

• Lead Vero, our flagship Italian restaurant and drive sales to meet or exceed the assigned outlet budget while effectively managing costs.

• Inspire, coach, and develop your team, fostering a culture of excellence and passion for Italian cuisine and hospitality.

• Ensure every guest enjoys an exceptional dining experience, maintaining the highest standards of service, presentation, and authenticity.

• Collaborate with the culinary team to enhance menus, wine pairings, and guest experiences.

Qualifications

• Vocational certificate or degree, with experience as an Outlet Manager or Assistant Outlet Manager in a high-end restaurant.

• Deep knowledge of Italian cuisine, wine, and beverage pairing.

• Guest-focused, service-minded, with meticulous attention to detail.

• Strong sales acumen, dynamic, organized, with polished presentation and communication skills..

Additional Information

PERSONAL ATTRIBUTES

• Excellent reading, writing and oral proficiency in English
• Excellent motivational skills.
• Excellent leader and trainer.
• Strong interpersonal skills and attention to detail.
• Self-discipline, initiative, and leadership ability.
• Pleasant, polite manner and a neat and clean appearance.
• Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards.
• Creative, effective leader and team player, possessing a high degree of professionalism, sound human resources management capabilities, business acumen, energy and determination.
• Demonstrates leadership qualities.
• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
• Ability to coordinate and prioritize multiple tasks such as food, beverage and labor cost while maintaining required standards of operation in daily restaurant activities.
• Proven organizational skills, able to set and meet deadlines with quality results.
• Detailed F&B knowledge, including wine and spirits.
• Operational experience is a must.
• Profound knowledge in budgeting, forecasting, expenses and payroll control.
• Must possess high ethical believes – integrity.
• Must possess good communication skills for dealing with diverse staff.
• The ability to think and plan strategically.

• Regularly inspect food & beverage quality by conducting GAP standard audits.
• The ability to constantly monitor the staff's appearance, attitude and degree of professionalism to insure their strict adherence to the Hotel standards of quality service.
• Manage organization and cleanliness of departmental areas by conducting weekly walk through with Hygiene Manager, Housekeeping and Engineering Department.
• Conduct MOD shift and experience the hotel from the eyes of the Hotel residents.

• Attend monthly F&B Outlet’s communication meetings to celebrate successes and give motivational