Level99 Entertainment

Restaurant Manager

Level99 Entertainment  •  Tysons, VA (Onsite)  •  3 hours ago
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Job Description

WHO WE ARE

Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is built for 2–6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard.

Alongside the games, Level99 offers a full-service bar and award-winning restaurant – featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, and is opening in West Hartford, CT, Disney Springs, FL, King of Prussia, PA, Paramus, NJ, and Raleigh, NC. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details.


The Level99 team is looking for a Restaurant Manager to be a key player on our Food & Beverage management team. You’ll work closely with our Events, Culinary, and Entertainment teams to keep the Tap Room and Beer Hall running smoothly, while helping us boost event efficiency and keep our hospitality standards high. We’re looking for an inspiring leader who loves being on the floor, running events, connecting with guests, and maintaining the high-energy at Level99. Since Level99 is growing quickly, there’s plenty of room for you to grow your career with us, too!

RESPONSIBILITIES

  • Connect with guests, build relationships, and cultivate regulars

  • Maintain an approachable, positive, and energetic attitude to address guest and staff needs

  • Handle tough conversations with decisiveness, grace, and maturity

  • Proactively take initiative to drive shift operations forward

  • Manage systems including Toast POS, OpenTable, Sling, and Lever

  • Schedule hourly staff to optimize sales and achieve hospitality targets

  • Coach staff on hospitality and F&B service standards

  • Uphold venue safety, entertainment risks, and food safety standards.

  • Support and collaborate across F&B, events, and entertainment teams

MUST-HAVE SKILLS

  • Strong cross-management team communication
  • Thrives under pressure in a fast-paced, dynamic environment
  • Excellent written and verbal communication skills
  • Highly organized with strong attention to detail
  • High integrity and professionalism
  • Positive, upbeat, energetic attitude—leading by example
  • Flexible schedule required (days, nights, weekends, holidays, emergencies)
  • Ability to work 9+ hour shifts, stand/walk/squat/climb stairs for long periods
  • Ability to grasp, reach overhead, push, lift, and carry up to 50 lbs
  • High School diploma or equivalent
  • Proficient in operational technology, including Microsoft Office
  • OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE

  • Knowledge of a second language, particularly Spanish, a plus

  • While we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new!
    YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU…
    • Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work
    • Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job
    • Are just a little bit obsessive about getting the details right the first time
    • Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now"
    Level99 is an E-Verify employer.
    Level99 Entertainment

    About Level99 Entertainment

    Level99 is a sprawling adult playground with 50+ life-sized mini games and challenges where you’ll dodge axes, crack puzzles, and outsmart obstacles. Our games are active, social, and endlessly replayable. Each challenge is designed to bring a group together in engaging activities that take 1 to 4 minutes to complete, sparking moments of laughter in epic fails and high-fives in triumphant wins. Level99 tracks each player’s progress as they work their way up the coveted leaderboard or try to collect every “star” available in the venue, unlocking exclusive rewards as they play. To enhance the gaming experience, Level99 offers a full-service bar and restaurant in partnership with licensed local craft brewers. To date we have worked with Night Shift Brewing and Victory Brewing to feature our scratch-made cooking, legendary craft beers, hand-made creative cocktails, and a variety of dining and gathering spaces for events.

    Level99 opened its first location in 2021 in Natick, MA. Since then we have opened additional venues in Providence, RI and Tysons, VA, and have planned future openings in Orlando, FL, West Hartford, CT, and King of Prussia, PA.

    We are backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects such as 5 Wits, Boda Borg, Blue Man Group, and Walt Disney Imagineering. Check out our website to learn more about Level99. Come #WorkWhereYouPlay!

    Industry
    Arts & Entertainment
    Company Size
    51-200 employees
    Headquarters
    Natick, MA
    Year Founded
    2021
    Social Media