Job Description

Location: The Woodlands, TX

Position Type: Full- Time / Exempt

About the Role

We are seeking an operational leader to lead a professional team in The Woodlands, TX. In this role, you will champion daily operations across a high-volume, upscale full-service dining environment. You’ll lead floor operations, elevate hospitality standards, curate exceptional guest experiences, and serve as an empathetic, culture-first leader to a large team of hospitality professionals.

Key Responsibilities

Guest Experience & Operational Excellence

• Direct high-volume dining shifts with precision, active floor presence, and composure under pressure.

• Deliver polished, memorable guest experiences while quickly resolving guest inquiries with grace and warmth.

• Partner with culinary and beverage leaders to ensure flawless service timing, presentation, and quality control.

People & Culture Leadership

• Cultivate a supportive, inclusive, and high-performance team environment rooted in professionalism and care.

• Lead, mentor, and coach front-of-house staff (servers, bartenders, hosts, and support teams).

• Drive hiring, onboarding, continuous service training, and personal development initiatives for team members.

Beverage & Financial Management

• Leverage deep beverage knowledge (wine, craft cocktails, and spirits) to support menu execution, inventory controls, and staff education.

• Manage labor, prime costs, and daily operational budgets to achieve financial performance targets without compromising the guest experience.

• Participate in routine P&L reviews, inventory audits, and operational cost controls.

What We Are Looking For

• Experience: 3+ years of full-service management experience in a high-volume, upscale or fine-dining restaurant.

• Beverage Expertise: Strong foundational knowledge of spirits, craft cocktail preparation, and wine pairings (certifications like WSET or Sommelier are a plus).

• Leadership Approach: Caring, professional, and team-centric leadership style with a track record of developing staff and maintaining low turnover.

• Financial Acumen: Comfort managing key P&L levers, POS software, scheduling tools, and inventory management platforms.

• Flexibility: Willingness to work flexible schedules, including nights, weekends, and peak holiday operational hours.

Offering:

• Competitive Salary: Highly competitive base salary aligned with market standards and candidate experience.

• Performance Bonus: Monthly performance incentive program.

• Generous Benefits Package:

  • Comprehensive Health, Dental, and Vision coverage.

  • Paid Time Off (PTO) and paid holidays.

  • 401(k) retirement options.

• Career Growth: Clear pathways for professional advancement into Senior Leadership, General Manager, or Regional roles.

• Perks: Dining privileges, structured leadership training, and a company culture that values individual growth and well-being.