New Castle Hotels & Resorts

Restaurant Manager

New Castle Hotels & Resorts  •  Woburn, MA (Onsite)  •  9 hours ago
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Job Description

We are seeking an experienced and motivated Restaurant Manager to oversee all aspects of restaurant operations and deliver exceptional food and beverage service. This role is responsible for driving profitability, maintaining high service standards, and leading a high-performing team to ensure an outstanding guest experience.

Key Responsibilities:

  • Operations & Service Excellence
    • Oversee daily restaurant operations to ensure efficient, high-quality service
    • Monitor food and beverage quality, presentation, and consistency
    • Respond promptly and professionally to guest feedback and concerns
    • Ensure compliance with all health, safety, sanitation, and liquor regulations
  • Leadership & Team Management
    • Recruit, train, schedule, and supervise front-of-house staff
    • Coach, develop, and evaluate employee performance
    • Foster a positive, team-oriented work environment
    • Lead regular team meetings and ensure clear communication
  • Financial Performance & Administration
    • Manage budgets, control costs, and maximize profitability
    • Prepare payroll, schedules, and tip distribution reports
    • Assist with forecasting and performance tracking
    • Monitor inventory levels and order supplies as needed

Qualifications:

  • Minimum 4 years of progressive experience in food & beverage operations
  • Previous supervisory or management experience required
  • High school diploma or equivalent required
  • ServSafe and TIPS certification preferred

Skills & Competencies:

  • Strong leadership and team development skills
  • Excellent customer service and problem-solving abilities
  • Solid financial and operational acumen
  • Ability to work in a fast-paced, high-pressure environment

Physical Requirements:

  • Ability to stand and walk for extended periods
  • Ability to lift up to 20 lbs occasionally
  • Flexibility to work evenings, weekends, and holidays

Why join us?

Opportunity to lead a dynamic team, grow your career, and make a meaningful impact on guest experience.

New Castle Hotels & Resorts

About New Castle Hotels & Resorts

For 40+ years, New Castle Hotels & Resorts has operated upscale properties in the United States and Canada. A preferred manager for Marriott, Hilton and Choice brands for both full-service and select-service hotels, New Castle also manages a number of unique, independent properties with strong one-of-a-kind identities.

With its excellent performance record in the management and or construction of over 80 hotels since inception in 1980, New Castle is a highly regarded choice among hotel operators. It has consistently proven its ability to improve performance at or turn around hotels by combining key marketing and management strategies with financial initiatives.

A privately owned company, New Castle offers its management expertise to owners and investors seeking to enhance investment returns.

Industry
Travel & Hospitality
Company Size
501-1,000 employees
Headquarters
CT, Ridgefield
Year Founded
Unknown
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