Job Description

Filinvest Hotel: QUEST PLUS CONFERENCE CENTER CLARK

The Restaurant Manager at Baker J is responsible for overseeing the daily operations of the restaurant, ensuring exceptional guest experiences, maintaining high standards of food quality and service, and achieving financial objectives. This role requires a hands-on leader who can effectively manage the restaurant team, foster a positive work environment, and implement strategic plans to drive sales and uphold the Baker J brand standards. The ideal candidate must be committed to delivering excellence in hospitality while maintaining operational efficiency.

Key Responsibilities

1.  Operational Management: Oversee the day-to-day operations of Baker J, ensuring smooth workflow, adherence to service standards, and timely resolution of guest concerns.
   
2. Team Leadership: Train, mentor, and supervise the restaurant team, fostering a positive work culture and promoting teamwork to deliver exceptional service.
3. Financial Management: Monitor restaurant budgets, manage cost controls, and implement strategies to achieve revenue targets and profitability.
4. Quality Assurance: Ensure consistent food and service quality by adhering to health and safety regulations and maintaining brand standards.
5. Customer Engagement: Develop initiatives to enhance guest satisfaction, gather feedback, and implement service improvements to build lasting relationships with patrons.

Job Qualifications

• Bachelors degree in Hospitality Management, Business Administration, or a related field.
  
• Minimum of 3-5 years of experience in restaurant management within a hotel/resort setting.
• Strong leadership and interpersonal skills with a proven ability to manage and motivate a team effectively.
• Excellent organizational and problem-solving skills.
• Knowledge of financial management, including budgeting and cost control.
• Willingness to work in Clark, Pampanga.