Job Description

Te Arikinui Pullman Auckland Airport,located right on the doorstep of Auckland International Airport. With 311 generously appointed guestrooms, the Pullman offers an unparalleled 5-Star Airport Hotel experience that is authentically New Zealand.

From the moment guests step into our informal lobby hub to the panoramic views offered by our rooftop bar and dining area, Te Kaahu beckons a rare opportunity to revel in luxury and soak in the mesmerizing sunset stretching from the Manukau Harbour to the heart of Auckland City.

Te Kaahu, inspired by the spirit of discovery, past, present, and future, promises to be a destination where culinary excellence meets the splendor of New Zealand's rich Māori heritage. We are dedicated to delivering an unforgettable dining journey, one that encapsulates the essence of Aotearoa’s unique culture and breathtaking landscapes.

• Deliver exceptional food and beverage service by ensuring high standards of guest experience, accurate ordering, billing, and ongoing guest satisfaction.
• Lead, recruit, train, develop the restaurant team.
• Ensure strong operational control through stock ordering, inventory management, equipment care and hygiene standards.
• Maintain compliance with liquor licensing requirements, hotel policies and procedures while supporting team knowledge of menus, dietary needs, allergens, beverages and promotions.
• Oversee financial and performance outcomes, including stock takes, monthly reporting, KPI tracking, conference and function coordination, and continuous improvement initiatives.

Qualifications

• A confident and experienced leader with at least 5+ years in a senior leadership role, preferably in five-star hotels or high-volume restaurants. International experience is highly desirable.
• A strong understanding of food safety requirements.
• Well-presented with an eye for detail and strong organizational and administrative skills.
• Calm and solutions-focused, especially during busy or disrupted periods such as cancelled flights – you thrive under pressure and keep the team grounded
• Someone who leads with manaakitanga – showing genuine care, hospitality, and respect for others in everything you do
• Knowledgeable in alcohol service, wine varietals, and beverage pairing, with a passion for sharing your knowledge
• Must hold a Managers Certificate.
• Proud to be part of a workplace that celebrates culture and identity, and contributes to an environment that reflects Aotearoa’s values

Additional Information

Why Join Us?

• Earn while you learn through Accor Academy
• Flexible shifts to suit your lifestyle
• Enjoy global staff discounts on dining and accommodation
• Complimentary meals while on shift
• Paid parking at Park & Ride Auckland Airport
• Extra leave including Paid Birthday Leave & Wellness Leave
• Refer a Friend Bonus – bring great people onboard and get rewarded
• Access our generous Parental Leave Scheme
• Free and confidential Employee Assistance Program

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.