Job Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

• Oversee daily restaurant operations to ensure smooth service and high-quality guest experience.
• Lead, train, and motivate the team to maintain excellent service standards and teamwork.
• Ensure customer satisfaction by handling complaints professionally and promptly.
• Plan staff schedules, manage attendance, and ensure adequate staffing based on business needs.
• Maintain strong coordination with kitchen and other departments to ensure efficient operations.
• Monitor hygiene, safety, and cleanliness standards in compliance with local regulations.
• Control inventory, stock levels, and ordering to ensure availability and minimize waste.
• Drive sales and profitability through promotions, upselling, and cost control measures.
• Conduct staff training, performance evaluations, and support employee development.
• Ensure compliance with company policies, procedures, and financial targets.

Qualifications

• Proven experience as a Restaurant Manager or in a similar leadership role within the hospitality industry.
• Strong leadership and team management skills with the ability to motivate and develop staff.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a passion for delivering outstanding guest experiences.
• Ability to work under pressure and handle challenging situations effectively.
• Good organizational and time-management skills.
• Knowledge of food safety, hygiene standards, and local health regulations.
• Financial awareness, including budgeting, cost control, and revenue management.