Charlestowne Hotels

Restaurant Manager

Charlestowne Hotels  •  $55k - $60k/yr  •  Grand Junction, CO (Onsite)  •  24 hours ago
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Job Description

Compensation: $55K-$60K annually based on experience

The Restaurant Manager must be a hands-on manager, working side by side with the team strengthening teamwork and customer service, creating an amazing visit for every customer. The food and beverage team will be setting the industry standard. Therefore, we are seeking a manager with the ability to lead a great team in a fine dining environment.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

PRIMARY RESPONSIBILITIES

  • Oversee a team of employees including hiring, development, scheduling and training
  • Ensure high-level of service in all aspects of operations and give each guest a memorable dining experience from start to finish
  • Create a service first work environment
  • Assure cleanliness of front of the house areas including windows, light fixtures and entrance as assigned
  • Assign service-related tasks to servers
  • Ensure dining tables are properly prepared for service
  • Communicate to staff all current menu choices, specials and menu deviations, or if the kitchen staff is running out of any items
  • Assist with special events as needed.
  • Adhere to grooming and appearance standards consistently.
  • Understand and communicate products and services available at the hotel.
  • Follow all company safety and security policies and procedures
  • Report accidents, injuries, and unsafe work conditions to Human Resources
  • Ensure team members’ uniform is neat and professional and grooming standards have been followed
  • Maintain confidentiality of proprietary information; protect company assets
  • Anticipate and address guests’ service needs
  • Thank guests with genuine appreciation
  • Develop and maintain positive working relationships with others
  • Comply with quality assurance expectations and standard

Job Requirements

  • Minimum of 3-5 years Restaurant Management,
  • Ability to direct and coordinate the organization's goals and objectives,
  • Hands on leadership style, Able to build, coach, and develop a team, Excellent interpersonal communication skills,
  • Exceptional customer service and problem-solving skills,
  • Detail oriented with focus on quality, perform all duties as required or requested,
  • Be willing to work nights, weekends, and holidays when restaurant is open and based upon the needs of the business.

Physical Demands:

  • Stand, sit, or walk for an extended period of time.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Must be able to access and navigate through each department at the hotel.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Compensation: $55K-$60K annually based on experience

Charlestowne Hotels

About Charlestowne Hotels

For more than 40 years, Charlestowne Hotels has been recognized for its management of lifestyle hotels and is consistently ranked by top industry publications as one of the leading hospitality management companies for independent, collegiate markets, soft brands + brands, condo hotels and adaptive reuse properties. The company’s family of individual hotels includes a portfolio of 60+ properties and 40+ food & beverage outlets located in urban city centers, secondary cities, and resort destinations. Charlestowne’s management expertise encompasses all phases of operations, inclusive of day-to-day management, new development, property renovations + repositioning projects, and hotel transitions. Charlestowne properties consistently achieve above-average RevPAR growth and receive some of the country’s top travel accolades including topping the "best hotels" lists by Travel + Leisure, Condé Nast Traveler, USA Today and TripAdvisor. To achieve this, Charlestowne treats each property like its own brand, working with owners and on-site teams to implement lifestyle operations, revenue optimization and strategic marketing that elevate the property's unique story and enhance the guest experience.

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Charleston, SC
Year Founded
1980
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