ESSENTIAL JOB FUNCTIONS:
1. Interview, hire, train, recommend performance evaluations, resolve problems,
provide open communication, and recommend discipline and/or termination
when appropriate.
2. Ensuring that the restaurant complies with sanitation and safety standards for
guests and associates. Check that all equipment is in working order. Visually
inspect and take action to ensure that facilities in restaurant look appealing and
attractive to guests. Follow up on work orders so repairs and maintenance of
facility are completed on a timely basis.
3. Monitor product quality and guest satisfaction in restaurant. Ensure that food
quality is consistent, appealing, and prepared to guest specifications. Interact
with guests to obtain feedback on quality of service and food in outlet.
4. Document inventory forecast usage and monitor supply so that restaurants
are stocked with linen, glassware, silverware, china, condiments, to provide
service.
5. Abide by all State, Federal and Corporate requirements pertaining to serving
alcoholic beverages.
6. Participate in marketing efforts of restaurants, create menu ideas, survey
competition and report food trends, and assist in preparations of specials.
7. Communicate both verbally and in writing to provide clear direction to staff.
8. Comply with attendance rules and be available to work on a regular basis.
9. Perform any other job-related duties as assigned.
At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.
Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.
At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.
