Job Description

Restaurant Manager –

As a Restaurant Manager, you will oversee daily cafe operations, develop future leaders, and help deliver the fresh food and friendly service.

What We Offer

• Competitive management pay
• Health care benefits (medical, dental, vision, FSA)
• Flexible scheduling to support work life balance
• Paid Time Off
• 401k with company match
• Paid, on the job leadership training
• Meal and cafe discounts
• Dining perks across all our brands
• Discounts with partner brands including Verizon, Dell, gyms, and more
• Real advancement and long term career growth opportunities
• WOW a Friend Foundation – Employee Assistance Program

Responsibilities

What You Will Do

Operational Excellence and Guest Experience

• Lead day to day cafe operations while ensuring a consistently warm and welcoming guest experience
• Uphold food quality, safety, and service standards
• Ensure compliance with company policies and all local, state, and federal regulations

People and Culture Leadership

• Hire, train, coach, and develop a high performing cafe team
• Foster a people first culture built on respect, teamwork, and growth
• Empower Assistant Managers, Shift Supervisors, and associates to succeed and advance

Business and Financial Management

• Drive sales, labor efficiency, and cost controls to meet business goals
• Support financial performance through planning, execution, and accountability
• Protect company assets and maintain strong operational controls

Community and Brand Engagement

• Support cafe marketing initiatives and guest engagement efforts
• Live our mission of serving food with purpose every day

Qualifications

• 1 to 3 plus years of restaurant or retail management experience
• Strong leadership, coaching, and communication skills
• Passion for guest service and team development
• Ability to lead in a fast-paced environment
• ServSafe Food certification a plus, training provided