Mandarin Oriental

Restaurant Hostess - Hôtesse d'Accueil

Mandarin Oriental  •  Kingdom of Morocco (Onsite)  •  1 hour ago
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Job Description

We are seeking a warm, professional, and service-oriented Restaurant Hostess to join our Food & Beverage team. As the first point of contact for our guests, you will play a key role in creating memorable dining experiences by delivering exceptional hospitality from arrival to departure.

Key Responsibilities

  • Welcome guests with a genuine and friendly demeanor.
  • Manage reservations and seating arrangements efficiently.
  • Escort guests to their tables and provide restaurant information.
  • Coordinate closely with the restaurant team to ensure smooth operations.
  • Handle guest inquiries, requests, and feedback professionally.
  • Maintain accurate reservation records and guest preferences.
  • Ensure the reception area is organized and presentable at all times.

Requirements

  • Previous experience in a hostess, guest relations, or front-of-house role within hospitality is preferred.
  • Excellent communication and interpersonal skills.
  • Fluent in English and French; additional languages are an advantage.
  • Strong organizational skills and attention to detail.
  • Positive attitude, professional appearance, and passion for guest service.
  • Ability to work flexible schedules, including weekends and holidays.

What We Offer

  • Opportunity to join a world-renowned luxury hospitality brand.
  • Dynamic and multicultural working environment.
  • Learning, development, and career growth opportunities.
  • Competitive compensation and benefits package.
Mandarin Oriental

About Mandarin Oriental

Mandarin Oriental is the award-winning owner and operator of some of the world’s most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 43 hotels, 12 residences and 23 exclusive homes in 26 countries and territories, with each property reflecting the Group’s oriental heritage, local culture and unique design. Mandarin Oriental has a strong pipeline of hotels and residences under development and is a member of the Jardine Matheson Group.

Mandarin Oriental’s aim is to be recognised widely as the best global luxury hotel group, providing 21st-century luxury with oriental charm in each of its hotels. This will be achieved by investing in the Group’s exceptional facilities and people while maximising profitability and long-term stakeholder value. The Group regularly receives recognition and awards for outstanding service and quality management. The Group's strategy is to open the hotels currently under development while continuing to seek further selective opportunities for expansion worldwide.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Quarry Bay, HK
Year Founded
Unknown
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